VW Group Stands Firm on its Compensation Decision

Published Date: 26th Nov 2015

vw logoThe VW Group is coming under pressure in the UK after a decision was made not to pay compensation to British customers.

VW have been licking their wounds for some time now and this decision may leave a bad taste in some customer’s mouths. The Decision is made more controversial by the fact that customers in the US stand to receive $1000 in the way of compensation and gift vouchers.

Consumer groups are heading the witch hunt, by drumming up support against the German Car-maker. But it’s not just the UK that stands to lose out, but the whole of Europe as it stands. We currently await a response from the VW group, but it’s all gone quiet in Wolfsburg at the moment.

 The consumer group - Which? - Are heading the fight back with executive director, Richard Lloyds calling the decision “Outrageous”. He went on to say that “British consumers deserve better”. He also called for the UK government to intervene and stand up to the VW Group.

But, through all of this bad press – customers in the UK are stilling buying car from the VW Group. Sales may have dipped while the scandal has been present, but overall we love the way their cars drive, we love the consistently in the build quality and durability. These are just a few reason why UK consumers have been opting for German made cars from the VW Group for decades.

October sales of VWs fell by 9.8%, while Seat registered a bigger fall, of 32%, and the Czech car-maker, Skoda, was down 3%. Audi was up 2.2%, however.

The Volkswagen Golf is still one of the UK’s bestsellers, propping up third place on the top 10 bestsellers list - behind the Ford Fiesta and the Vauxhall Corsa. The Volkswagen Polo is still a big hit also in seventh place.

You can see that the scandal has not affected VW too much in the UK, with customer still opting for the reliability and peace of mind you get with a VW Audi or Skoda.

The SMMT’s chief executive, Mike Hawes said: “The UK car market has gone through a period of unprecedented growth and, so far, 2015 has been a bumper year with the strongest performance since the recession. As expected, demand has now begun to level off but the sector is in a strong position, as low interest rates, consumer confidence and exciting new products combine to attract new car buyers.”

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