FAQs

How is your discounted vehicle registered?

Vehicle Registration Process

Most of our supplying dealers are able to register vehicles in your name as the 1st Keeper. However with certain manufacturers they do stipulate alternative ways to apply the discounts.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback We Want Any Car seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be registered and taxed for 12 months when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 514 reviews.
2 December 2019
A friendly and efficient service
A friendly and efficient service. No hassle!
John
26 November 2019
New Nissan X-Trail Car
I was very apprehensive at buying a car over the internet due to the not inconsiderable amount of money involved. However, from the moment I contacted UK Car Discount, my mind was put at ease as the staff there were very helpful and kept me informed of the situation during the whole time the sale progressed. The prices quoted were up-front with no hidden extras and thousands of pounds below list price and exactly what I paid following delivery of the car. The car I received was exactly what I ordered and delivered to my house fully taxed and ready to drive. All I had to do was arrange the insurance. This is the second car I have bought over the internet from UK Car Discount and would recommend anyone intending to buy a car by this method to give them a try.
Paul Boardman
Preston
Paul Boardman
15 November 2019
Very efficient,friendly company
Very efficient,friendly company. Delivered on time and date by a friendly driver. Would definitely recommend and will use again
P Edwards
11 November 2019
First time to purchase online - excellent service
This was our first time to purchase a car online, however despite being cautious, everyone at UK Car Discount made the process very straightforward and provided a very personal and professional service. We were met at the airport and taken to their offices. After inspecting the car at our leisure we completed the purchase, driving away with a new car, satisfied with the great savings achieved. Would highly recommend this company and would do business with them without hesitation.
Moira (N.Ireland)
6 November 2019
Excellent service
First time I've bought a car via an online broker. Very helpful, friendly, responsive and efficient team at UK Car Discount. Painless way to buy my new car and price was way better than any regional dealers. Wouldn't think twice about using them again.
Eric
1 November 2019
Excellent service and saving
I was initially wary of buying a new car on the internet, but having checked out UK Car Discount I then asked for a quote on a new Jaguar. It was a factory order with ten options. They came back very quickly with nearly a £10,000 saving!

I placed the order, paid the deposit, less than three months later the car arrived and was exactly as ordered, however, the dealer forgot the data card, but this was resolved fairly quickly.

I found the staff really helpful and polite throughout and always responded quickly during the process, Absolutely great company and their service and saving was all worthwhile. Actually better than some of the main dealers I approached.

I recommended them to a friend and he also was pleased with their service and overall savings. A nice team of people.
Simon Moffat
29 October 2019
You can not go wrong using uk car…
You can not go wrong using uk car discount, I ordered a new car in June and payed a deposit by credit card ( their recommendation) and final payment on the day of delivery ( after it was delivered and checked over). A great team of people!
Andrea Hill
29 October 2019
Great service
Highly recommend UK Car Discount. Saved well over £5000 on my new Focus. Service was good from start to end. Delivered free to my door. Stress free experience. Thanks
Robert S
29 October 2019
First class service from u k.car discounts
First class service all the transactions were correct and prompt car delivered on date promised communication excellent
Thomas Wilson
22 October 2019
Excellent service
So pleased with the team at UK Car Discount team who provided an exceptional end to end service when purchasing my wife's new car recently.
Very easy to contact by phone or email and any queries were quickly answered. Thoroughly recommended, we will definitely use again when the time comes.
ParkerLewis
14 October 2019
This is the second car that i've bought…
This is the second car that i've bought via Uk Car Discount and on both occasions the process was very straight forward with significant savings over my local dealership prices. I wouldn't hesitate to recommend them to any prospective car purchaser. Fantastic service, great prices and helpful/friendly staff - what more could you ask for!
Matt
14 October 2019
New Car
I've just brought a new car from UK car discount and found them very professional. I was slightly apprehensive about buying a car on-line for the first time but the experience has proved to be so simple. It was never any trouble getting to talk to someone and they were more than willing to answer all my questions. There were a few issues but all were resolved without hassle. We were extremely happy with the car and the price and I will definitely use them again without hesitation.Thank You to all the staff that made this such and easy and enjoyable purchase.
Steve J
12 October 2019
Was worried about ordering online!!!
Was a little worried about ordering a new expensive car over the net whilst parting with £1000 deposit. But hey no need to worry. They were great to deal with. Got a call the next morning to confirm my details and the car spec etc. They advised me when the car was ready and a delivery date & time was set. It turned up, on a transporter, where & when arrange and signed the delivery drivers note and he left. I only paid the balance online when i had spent time inspecting the car for sometime myself. If your one of the type of people who's doesn't like car salesmen blowning smoke where the sun don't shine, then these guys are for you. I will definatly use UK Car Discount again. Love my new car.
paul robinson
9 October 2019
Hassle free internet car deal!
I have used this website thrice and the services gets better each time. The integrity of the family business is unique and they deliver on time. Look nowhere else as I shall be introducing more people. If you are worried about the after sale just visit your local dealer and it’s hitch free. Fantastic website with good bargains.
Sutton. Jan 2019.
5 October 2019
This was the first time I've bought a…
This was the first time I've bought a car online and I wasn't sure what to expect.It was a really easy experience and the price and service were excellent. The car was delivered when and where I had asked. I would recomend this to anyone who wants to purchase a new car, avoid car salesmen and save alot of money!
Paul
4 October 2019
New car
Really good service, excellent pricing and helpful throughout the process. Everything they promised they did, highly recommended!
Dick
3 October 2019
First Class from start to finish!
Highly delighted with our new Ford, which arrived earlier than expected. The car was even delivered on a transporter, which we didn't expect. The whole process was completely painless, from start to finish. Overall, a much nicer way to purchase a new vehicle and at a considerable discount. Would definitely recommend UK Car Discount and use them again.
Terry Wilson
1 October 2019
Exceptional service and highly reliable.
From start to finish I found UK car discount very professional. it was never any trouble getting to talk to someone and they were more than willing to answer all my questions. We were extremely happy with the car and the price and I will definitely use them again without hesitation.Thank You to all the staff that made this such and easy and enjoyable purchase.
Elsie Gascoyne
25 September 2019
Brilliant service from Brian and Harley…
Brilliant service from Brian and Harley who kept me informed about delivery of my new car. It arrived six weeks earlier than first mentioned, which was even better for me. Delivery went smoothly. Reassuring after sales service too.
Definitely recommend UK Car Discount.
Lynne
20 September 2019
I was slightly apprehensive about…
I was slightly apprehensive about buying a car on-line for the first time but the experience has proved to be so simple. The staff have always been extremely helpful in explaining the process and dealing with the order. All in all great service and a totally hassle free experience ...not forgetting the great price.

Would definitely use them again and recommend to others.
Helen Harris