FAQs

How is your discounted vehicle registered?

Vehicle Registration Process

Most of our supplying dealers are able to register vehicles in your name as the 1st Keeper. However with certain manufacturers they do stipulate alternative ways to apply the discounts.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback We Want Any Car seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be registered and taxed for 12 months when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 383 reviews.
22 June 2018
new car very good
thank you very good
Peter Grace
18 June 2018
The team at UK Car Discount were…
The team at UK Car Discount were extremely helpful and kept me informed throughout the process. If you have any concerns about purchasing a new car over the internet then UK Car Discount are the ones to use. Would highly recommend them.
Philip Raven
14 June 2018
Online purchase of new car.
I was very wary of purchasing a car on line because of all the scams that happen. After a few checks I was satisfied that UK Car Discount was a genuine Company and arranged to purchase a new car. I found the people at UK Car Discount to be very helpful and am now an owner of a new Suzuki Vitara. I have no hesitation in awarding them 5 stars.
Chris Harris
8 June 2018
On Time, Great Price and Great Service.
Brian and the guys are a joy to deal with. They return calls, deal with questions knowledgeably and most importantly the car turned up when they said it would, at the price we agreed and personally delivered by a very friendly chap who had got up at 4am to get here at the time agreed. And then add payment terms that only require me to settle the balance once I have checked the car over, it is probably the best online seller out there at great discounts. I will have no hesitation using them again. Richard From Hampshire.
RJD
4 June 2018
Very professional service and excellent…
Very professional service and excellent price for new car.
Slight delay in being informed of delivery date and time on actual day.
Alan Gibson
30 May 2018
Brilliant service would recommend.
Brilliant service would recommend.
Gary
30 May 2018
UK car discount lived up to its name…
UK car discount lived up to its name and we saved quite a but of money against the normal list price of the new car. They were happy to answer any questions and kept us informed of progress. Our new car arrived well before the promised final deadline and was delivered direct to our door. I will be using them again for the next car .

Ian
Ian
29 May 2018
Excellent company, highly recommended
Fantastic experience buying my new car. No issues and car was delivered to my door. Brilliant customer service and I highly recommend buying your new car this way! Thank you UK car discount.
Hazel
25 May 2018
Excellent service from Brian and the…
Excellent service from Brian and the team.
Saved over £3k on my new car.

The whole process was easy and safe.

Car arrived when expected and the delivery driver ran through the procedures for electric handbrake, etc

Paid online on delivery after inspection. Really pleased with my purchase.
Thanks Guys!!
Martin
23 May 2018
3rd car purchased
3rd car purchased over 10 years good value and excellent service.
Michael Gaffey
23 May 2018
simple and easy way to buy a car
simple and easy way to buy a car
jc
22 May 2018
New car buy.
First time I used U.K. CAR DISCOUNT to buy my new car. It won’t be the last. The overall experience was EXCELLENT.
Mr S P Read
21 May 2018
Process was really easy
Process was really easy. Car ordered direct from the factory to the exact spec we wanted. Took about 10 weeks, but that is the manufacturer. We were informed of the date the car would arrive, it arrived bang on, and unexpectedly by lorry so no miles on the clock even.
Third car we have bought via internet, first time with UK Car Discount, and will use them again when we next change our car.
Sue
Me
20 May 2018
Superb service
Superb service! All communication delt with promptly and efficiently. Always willing to offer advice and support. Many thanks
.
Philip R Nolan
19 May 2018
1st Class company
After deciding to purchase my new car from UK Car Discount I ordered the car to my specification over the phone and paid the deposit by credit card for additional security.
I was then told the car would be a factory order and would take approximately 14 weeks to arrive, no problem as I wanted the new '18'plate anyway.

15 weeks later in the glorious sunshine the car was delivered to my doorstep on the back of a car transporter in pristine condition and to the exact specification to which I ordred 'Perfect'.
After checking it over inside and out to my satisfaction I then paid the final balance via bank transfer to UK Car Discount, almost instantly I received my final invoice back by email and a courtesy call from Brian at UK Car Discount.
The whole process was so easy and hassle free and the savings made buying from these guys and not a main dealer was fantastic, over 6k better off.
Today a week and a half after delivery I've received the V5 form from the DVLA confirming me as first registered keeper.

As for the lads at UK Car Discount, I found them all to be very helpful and professional in the whole process, always at the end of the phone to answer any questions.
A BIG THANKS UK CAR DISCOUNT.

I would recommend anybody wishing to purchase a brand-new car this way to get in touch with these guys and let them work their magic for you too.
Andy Nicoll
18 May 2018
Great service
Great service - would definitely recommend.
Adrian M.
15 May 2018
I have recently bought a car from Uk…
I have recently bought a car from Uk Car Discount and would recommend them in a heartbeat. From my initial inquiry call to the actual delivery of my car they have been faultless. I have called a few times asking all sorts and regardless of the question I was treated extremely well. I dealt with Ryan, Harley and Brian and all three were brilliant. I would have no hesitation in recommending this company to anyone. it was an extremely positive and enjoyable buying process.
Liz E
5 May 2018
I had doubts at first with buying my…
I had doubts at first with buying my new car over the internet, but the savings with UK Car Discount were too good not to try. I am so pleased I did. Their communication was excellent throughout the whole process and the car was delivered to my house without a single problem. I will definitely recommend them to anyone wanting to buy a new car!
Darren Bond
4 May 2018
A stress free new car buying experience.
A stress free new car buying experience. Highly recommended.
If you are looking to purchase a New Car, then U.K. Car Discount Company is the Company for you. Very pleased with my Car.
Many thanks for all your help and advice.
Customer Leonard Allison
20 April 2018
UK Car Discount are AMAZING!... thank you.
After visiting my local Ford dealers and using Car Wow for quotes I eventually came across UK Car Discount online. I was initially unsure but after having viewed their Trust Pilot reviews I got a quote for my Focus ST Line X. I saved nearly £8000 on list and £4000 cheaper than any other quote.

Their customer service and support really is 100% and you can tell the company is run as a family business as everyone is a pleasure to talk to and will help in every way possible.

I paid the deposit over the phone, had updates of the car delivery, had the car delivered on a trailer to my home, paid the balance and have now received the DVLA log book. I was initially sceptical of buying a car in this way but I can't recommend them high enough and would always buy a car through them in future.

Thanks guys.
Steve Knott