FAQs

How is your discounted vehicle registered?

Vehicle Registration Process

Most of our supplying dealers are able to register vehicles in your name as the 1st Keeper. However with certain manufacturers they do stipulate alternative ways to apply the discounts.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback We Want Any Car seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be registered and taxed for 12 months when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 483 reviews.
15 August 2019
Obviously the discount was the crowning…
Obviously the discount was the crowning glory, but the whole process was so pleasurable.

The service provided by the Bennett family that I dealt with Ryan, Brian & Gary was second to none, knowledgable efficient friendly in a professional manner.

Everything took place as promised & on time we are delighted with experience to say nothing of the pleasure of our new car.
Michael Clarke
9 August 2019
They do it all with no hassle
They do it all with no hassle. I would have no hesitation using them again. Even got the car a week early !
David from Paisley.
David Mclelland
7 August 2019
This is my second car purchase from UK…
This is my second car purchase from UK Car Discount.
The team as always were brilliant in keeping me up to date on the status of my car. It is because of the excellent customer service that I am a returning customer and will always buy any future cars through UK Car Discount.
Thank you to Brian, Harley and Ryan for answering all my queries
Fiza Ali
7 August 2019
Good experience
I was a little nervous buying a car online at first but it was unfounded with UK car discount.

Good communication and knowledge made the experiance easy and security safe.
Timbo
1 August 2019
Excellent hassle-free service
Bought a Honda CRV previously with UK Car Discount. Have just bought a Nissan Qashqai. Excellent, no hassle service all the way through with both purchases and an excellent saving. Would highly recommend them.
S.K.
28 July 2019
UK Car Discount - is what it is!
Never bought on-line car before so some concerns (especially as discount almost too good to be true!)
Initial deposit paid on credit card - so felt very safe.
We were told there would be a 12-16 week wait as our spec meant factory not forecourt!
We were kept up-to-date on progress and car arrived on trailer - mis-communication between delivery driver and UK Car Discount meant time on the day was a bit out but otherwise fine.
Paid balance once we were happy with car.
I would thoroughly recommend to anyone else.
John
John
24 July 2019
Can’t fault this company
Can’t fault this company. From ordering my car through to delivery they have been great. I was a bit nervous as I’ve always bought cars from local main dealers before. This is the first time buying online and I can honestly say I will never look back. Any future vehicles will be coming from uk car discount. Great service great staff great prices.
Robert Hume
16 July 2019
great as usual!
great as usual!
Raphael Sutton
12 July 2019
New Mazda
Fantastic service, clear communication and transparency in price which was £4,000 less than being otherwise offered by dealerships.

UK car discount deserve to be successful with a business model that offers real value to customers.

Thank you, Paul
Paul
9 July 2019
Easy car purchase.
Very easy way of buying a new car to your specification, kept well informed along the way excellent people to deal with you want be disappointed.
Nigel Evans
8 July 2019
Terry from Watford
Terry from Watford - What a great service from start to finish. I was slightly concerned about buying a car from the internet, but they made the process so easy (easier then purchasing from a main dealer) and the discount received was unbelievable. Kept us advised the whole time the transaction was going on would highly recommend.
Terry Johns
27 June 2019
Totally satisfied - again!
This is the second time that I have bought a new car from UK Car Discount. The whole process has been so easy and, of course, financially beneficial. The team do a fantastic job and keep you advised throughout the process. I cannot speak too highly of this company, they are the best!
Mr Andrew J Bamforth
27 June 2019
A very simple and smooth transaction
A very simple and smooth transaction. UK Car Discount were very easy to deal with and did exactly what they said they would do. This car was for my daughter and if I ever wanted a new car they would be my first port of call. I would happily recommend them to anyone contemplating buying a new car.
Geoff
23 June 2019
THANK YOU UK CAR DISCOUNT TEAM
I recently purchased a new car from the UK Car Discount team. The team were excellent. The support, advice, communication, car delivery and payment arrangements were first class. The after sales support has also been exceptional. The saving on the cost of the car was superb. The car is brilliant to drive!

Thank you UK Car Discount Team. Dealing with you was stress-free!

Two friends recommended UK Car Discount to me. The team made buying the car on-line easy and I only had to pay the deposit initially. I didn't part with another penny until after the car was delivered. I am recommending you to my family and friends too. I hope your business continues to prosper. Good luck!
Marie
13 June 2019
This is our third car and as always a…
This is our third car and as always a very painless process. nice people who offer a good service. the only downside is they all support Man City...….
Gareth Jenkins
9 June 2019
The best way to buy a brand new car!!!
Absolutely excellent service and would recommend to anyone looking to buy a brand new car. I was nervous, have always bought new from the dealer but the savings seemed too good to not at least look into and they impressed me throughout. Everyone I spoke to was so helpful and friendly, communication was good all through the process. It was a factory order so estimated delivery 12-14 weeks but it actually came after 8 weeks. Fantastic friendly delivery service and support on the phone throughout. Car is perfect, with the reassurance it has come from Citroen dealer for it’s PDI and warranty in tact. Will buy my next car from UK Car Discount without question. They made the process simple, without all the wasted hours in dealers negotiating the price and wanted less deposit (the dealer wanted £5k deposit which is a bit extreme!) Honestly couldn’t fault them!
Heather
6 June 2019
Excellent service all round
2nd car I have bought from this site. People are very knowledgeable and helpful. Communication has been great and very helpful post delivery. Would definitely recommend.
Chris
31 May 2019
One word
One word. Brilliant. Four new cars delivered without fuss over a number of years. Do what they say on the tin.
Keith
Judith Pell
23 May 2019
New car
Excellent service, people I dealt with were always very helpful, I was kept up to date frequently on the arrival of my new car, process was very slick and easy.
James Anthony
21 May 2019
New car
Straight forward. Promised long and delivered short. Helpful staff. No haggling
Rosie Thirlwall