FAQs

Will I be the 1st Registered keeper on the vehicle?

We only advertise brand new UK dealer supplied 1st registered keeper vehicles.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback Trustedcarbuyer seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be taxed for 12 months and 1st registered to you when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

  • Debit Card Payments incur no charge.
  • Credit cards attract a 2.5% transaction charge.
What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 336 reviews.
12 December 2017
Excellent from start to finish
Make the most of this company and its huge discounts on new cars before dealers get wise. Highly delighted with service from start to finish.
TERENCE HARLL
12 December 2017
New car buying made effortless and trouble free
Buying my new Renault Clio has been so easy! UK Car Discount were so much more helpful than the Renault dealer and much cheaper too. I was kept informed at every stage and everything happened exactly as I was told it would. An absolutely faultless service. I will be recommending the company to anyone I know that is looking to buy a new car. I am delighted with my new car and got a higher spec car at a lower price than a lower spec car in the local Renault garage - where the customer care was also very poor. Thank you so much!
Lorraine Brooks
12 December 2017
New Car
I was very nervous with the whole thing but here I am with my lovely new car. Everything went just as the website explained no problems and the guys at the office were super kind and helpful.
W BOTTERILL
24 November 2017
New car
New car arrived earlier than estimated. Very happy with service I received.
Phil
23 November 2017
Brand new car that was cheaper than an ex-demo
UK car discount spent a lot of time sourcing my new car - and it is exactly what I wanted, and was cheaper than going to my local dealer.
There was even a few things I wasn't expecting like being delivered to the door by a very nice driver who then talked me through all the gadgets and gizmo's and a whole set of car mats with the car logo on which looks great.
Would definately recommend this company.
Meryl Edward
23 November 2017
Very easy to deal with
Very easy to deal with. Car arrived a week early!

Brilliant deal
Bob T
17 November 2017
excellent service for my new fiesta.
excellent service for my new fiesta.
jon @ petersfield
Customer mr edwards petersfield
16 November 2017
A great way to purchase a new car.
A great way to purchase a new car, UK Car Discount were very professional and kept me informed at all stages of the process. I would have no hesitation in recommending UK Car Discount to anyone looking to buy a new car.
Pat Mennie
16 November 2017
Excellent price and really good service …
Excellent price and really good service. All matters dealt with in a calm and easy manner and the final payment only made after the car is on your drive.

Ian
Ian
13 November 2017
Great service before
Great service before, during and after purchase. Everyone very polite and helpful. Very efficient. I will be recommending Firm to all my family and friends.
David Cottrell
10 November 2017
Excellent price, service and delivery
If you looking to buy a new car check out UK car discount now! They have literally saved me thousands of pounds even when I compared the price to CarWow and others. I was hesitant at first, as buying a car over the internet is not something you do every day. Brian and his team are 1st rate - always helpful, polite and respond very quickly to any emails or phone calls. The Ford Kuga I ordered arrived ahead of schedule and was built to the exact specification I requested, including all of the optional extras. This is a risk free way to buy a new car as you don’t pay for it until it is sat on your drive and you have checked it over. Plus there are no hidden charges – the price quoted is the on the road price, taxed and delivered to your front door. I am one very happy customer and fully recommend UK Car Discount and would be more than happy to use them again the next time I buy a new car.
David C
7 November 2017
FIRST CLASS SERVICE
About 2 months ago I decided to purchase a new car and I contacted UK Car Discount Ltd. I am very glad I did. Not only were the terms much more attractive than those offered by the local dealer but also the service has been excellent. I have now taken delivery of my new car and am very pleased with it. Thank you Brian and members of staff for your excellent service. John
Mr alfred bromley
3 November 2017
I would highly recommend this company
I would highly recommend this company. They make buying a car on-line very straightforward and at a very good price. It is possible to choose from a large array of makes / models and even include optional extras.

it is easy to correspond with this company, by email or telephone, and the people are polite and helpful.
John Marshman
1 November 2017
Excellent service
Excellent service. A big decision to buy a new car over the internet but totally vindicated by the service and the price. No protracted negotiations with Ford dealers with confusing options and strategies to get more money out of you, just select the car you want, add the options, get the price and await delivery. You don’t even pay the full balance until you are happy with the car. They even beat Ford main dealers for delivery times as I wanted additional options. The team answered all of my questions and got everything just right. I would use them again.
Colin
24 October 2017
Easy pleasant transaction
Easy pleasant transaction. Car exactly as ordered, delivered on time. Saved me a lot of money. What's not to like !
Jane
24 October 2017
The whole experience was excellent from …
The whole experience was excellent from start to finish. Good communication from the company at all times. The car was delivered 2 weeks earlier than quoted which was great.
I saved over 3k and got the exact car i want
all hassel free.
John essex.
John & Mary Dunne
28 September 2017
New Nissan qashqai built to my spec. Delivered in 6week on a 67 plate.
Very impressed with this helpful 5 star family business.
Malcolm
28 September 2017
I would highly recommend this company
I would highly recommend this company
Jane Rose
22 September 2017
Very simple system
Very simple system, very efficient service and a very good deal for my new car.
Ian
20 September 2017
My vehicle delivered exactly as ordered
Delivered the vehicle exactly as ordered and on the promised delivery week and in perfect condition.

Payment for the vehicle after full inspection on delivery was a an easy process on online banking
William Williams