FAQs

Will I be the 1st Registered keeper on the vehicle?

We only advertise brand new UK dealer supplied 1st registered keeper vehicles.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback Trustedcarbuyer seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be taxed for 12 months and 1st registered to you when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 363 reviews.
13 April 2018
Very good service with friendly and helpful staff.
Very good service with friendly and helpful people. Great price for the car, cheapest on the ‘net and full payment is not due until you actually have the car in your possession.

Would definitely buy from them again and would recommend to others.
Mr Holt
10 April 2018
Excellent customer service
I was very pleased with all aspects of my purchase starting with the level of discount provided and including the service provided throughout the process.I have no hesitation in recommending the firm for their professional and excellent service.
Brian Foster
6 April 2018
A lot of car for the money.
Purchased my new car from UK car discount. Despite circumstances beyond their control my car was still delivered on the allotted day, it was late and dark though.The driver said sign the paperwork accordingly. In the morning I gave the car a good look over, it was in perfect condition. You pay for the car when it's on your drive,what could be better. I've received the log book 1st registered keeper. Bargain price ☺
Ian from Greatstone Kent
4 April 2018
Superb experience
Superb experience, smooth transaction, super team, answered all questions immediately. No risk paid the deposit with a credit card and paid the rest in full after delivery. Even better saved substantially on the dealers who could not touch the price UKD gave me.

This is the way to buy a car. I will be back to do this again.

If you have been ripped off by a dealer, try this experience and you will never go back to them.
Tim Coop
2 April 2018
Brand new cheaper than nearly new!
Ordered last year but due to parts shortage didn’t get my new car until March. Brian did a great job keeping me informed.
Significant discount off list price and cheaper than nearly new.

Will use and recommend UK car discount.
Vijesh
29 March 2018
Excellent service
Excellent service. New car delivered on time. Very satisfied with the company
David Parham
22 March 2018
Why would you buy a brand new car anywhere else?
UK Car Discount are brilliant and I would heartily recommend them. The service has been first class, from the first point of contact to the follow up call on the delivery of my wife’s new car.

Why would you pay a dealership thousands more? We will be using them again later on this year, when it’s time to replace my car.

11/10.
Lee Wilson
21 March 2018
excellent service and a real discount…
excellent service and a real discount given compared to franchise dealers.Would totally recommend this company. I will absolutely use them again.
Mr alan snuggs
18 March 2018
New car
I was a bit hesitant in ordering a new car online. Well, trust me,it was brilliant. It seemed to be too good to be true. Nothing was too much trouble for them. They were always helpfull on the phone (no long waits on getting through) and I couldn't believe how much money I saved. My local main dealer (after a bit of haggling) were 3 grand more and that was taking my old car in part ex. I sold my old car for 1 grand so that was an extra grand in my pocket. Savings vary on different models, I had a bargain. If I want a new car again, I will definitely go down this road. If you are unsure, then phone them and they will explain every step of the process. A big thank you to all the team at uk car discount.
ann rees
17 March 2018
Highly recommended!
Friendly, trustworthy, no faff and awesome value for money. I have now bought 2 cars from the team at UK Car Discount and have saved over £5,000 on each - why go elsewhere? I would recommend that chatting to the team should be an essential part of buying a new car, whatever you decide to do in the end.
Tom
15 March 2018
Excellent service highly recommended
Excellent service, all you pay is a small deposit until the car is on your drive. Only then do you pay the balance when you have checked over the car.
Prices are unbeatable, I thought they were to good to be true but the savings you get buying from Uk Car Discount cannot be matched.
The whole process of buying a car could not be easier and if you have any questions or worries before or after ordering just ring them and the whole team could not be more helpful.
A++++++++++++++++++++++++++++++++++
mark
13 March 2018
Very helpful in choseing my car
Very helpful in choseing my car. Gil.
Gilbert Charlton
10 March 2018
The way to buy a new car
The way to buy a new car, no sleazy dealers to deal with, just an honest superb deal. I was reserved at first about buying online, however the process was quite outstanding. I ordered my car with a £1000 deposit (done on a Visa card just in case it was a scam!), no need to worry, I received my new car on Friday. The car was immaculate and delivered on time to spec!! Once I had received the car I then made the final payment to UK Car Discount. One of the best experiences of buying a car I have had.
Without hesitation I would recommend UK Car Discount to anyone, who can afford to give a dealer an additional £7000. With the spare cash I got an upgraded car. STUNNING
? CoopT
7 March 2018
Marvellous Service
I have just taken delivery of a new car from UK Car Discount. This is the first time I have used a broker and I am in awe of the service provided, it was marvellous. The entire process was simple and Brian and his team were excellent. There were no problems and discount was great. Everything was as advertised and no hidden extra costs..
I will never buy a new car again from a franchise dealer and have no hesitation in recommending the UK Car Discount service.
Richard
2 March 2018
Excellent service
Excellent service. Car was delivered on the day promised despite terrible weather conditions throughout the country. Very helpful answering questions about the process. Top rate discounts on the RRP.
Richard
2 March 2018
Recommended
Recommended. Very competitive price, kept us informed, everything worked smoothly. Would happily use them again
Customer
23 January 2018
Everything went to plan
Everything went to plan. Kept informed of progress by phone and email. No problems talking to someone. Saved a lot of money! As they say "What's not to like"
Doug
23 January 2018
My new car was delivered on time
My new car was delivered on time, UK car discount direct are very good and efficient to deal with . Would recommend them to any one considering buying as new car
Bryan Tansley
16 January 2018
I have just completed buying a new car …
I have just completed buying a new car through UK Discount and I can highly recommend them as they held my hand throughout the whole process. Very helpful staff and nothing was too much trouble for them. I would certainly use them in the future!
John Jones
12 January 2018
Good communication
Delay from the manufacturer that was out of their control was communicated honestly and I was given the choice to wait or pick a different car. Car arrived at 9am on the day and everything worked smoothly
Mark Coulson