![Volvo Xc60 2.0 T5 [250] R DESIGN Pro 5dr Geartronic](https://static.uk-car-discount.co.uk/cars/140/22124.jpg)
FAQs
How is your discounted vehicle registered? Vehicle Registration Process
Most of our supplying dealers are able to register vehicles in your name as the 1st Keeper.
However with certain manufacturers they do stipulate alternative ways to apply the discounts.
All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years
Where do you get your vehicles from?All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd
Do you accept my current vehicle as part exchange? We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices
from the online car buying companies. Based on customer feedback We Want Any Car seem to offer the best values.
Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange
If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.
How long will it take to get a new car?Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.
Will the vehicle be taxed and registered for the road when it is delivered?All vehicles will be registered and taxed for 12 months when they are delivered. All you will have to do is insure the vehicle.
Do I have to collect the vehicle or is it delivered?All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.
Can I have the vehicle delivered on a transporter?Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.
How and when do I pay for the vehicle?We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.
If I have a problem with the car who do I contact?In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.
Will my local dealer do warranty work on the vehicle?You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.
If I am happy with the saving what do you require to process my order?Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.
Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.
We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.
The service provided by the Bennett family that I dealt with Ryan, Brian & Gary was second to none, knowledgable efficient friendly in a professional manner.
Everything took place as promised & on time we are delighted with experience to say nothing of the pleasure of our new car.
David from Paisley.
The team as always were brilliant in keeping me up to date on the status of my car. It is because of the excellent customer service that I am a returning customer and will always buy any future cars through UK Car Discount.
Thank you to Brian, Harley and Ryan for answering all my queries
Good communication and knowledge made the experiance easy and security safe.
Initial deposit paid on credit card - so felt very safe.
We were told there would be a 12-16 week wait as our spec meant factory not forecourt!
We were kept up-to-date on progress and car arrived on trailer - mis-communication between delivery driver and UK Car Discount meant time on the day was a bit out but otherwise fine.
Paid balance once we were happy with car.
I would thoroughly recommend to anyone else.
John
UK car discount deserve to be successful with a business model that offers real value to customers.
Thank you, Paul
Thank you UK Car Discount Team. Dealing with you was stress-free!
Two friends recommended UK Car Discount to me. The team made buying the car on-line easy and I only had to pay the deposit initially. I didn't part with another penny until after the car was delivered. I am recommending you to my family and friends too. I hope your business continues to prosper. Good luck!
Keith
