FAQs

Will I be the 1st Registered keeper on the vehicle?

We only advertise brand new UK dealer supplied 1st registered keeper vehicles.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback Trustedcarbuyer seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be taxed for 12 months and 1st registered to you when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

  • Debit Card Payments incur no charge.
  • Credit cards attract a 2.5% transaction charge.
What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 309 reviews.
16 August 2017
Fantastic!!!
Fantastic!!!
MS
16 August 2017
First new car online purchase…
First time I have bought a new car online. Would have no hesitation in using this company again. You are the first registered owner and after the deposit no money changes hands until the car is on your drive and you are completely satisfied with the vehicle. Payment is easy and safe. The staff are extremely helpful and respond to emails and phone calls promptly.
Christine Shakespeare
15 August 2017
We were very pleased with every thing …
We were very pleased with every thing about our purchase from uk discount cars limited.
They were always calm, curteous and very helpful. We had never bought anything as expensive on line previously but their detailed instructions of what we needed to do and when were very precise and easy to follow.

We were delighted with the splendid way it all went, no problems at all.
The car was delivered when expected and we are very happy with our new car. We were emailed our invoice showing we had paid in full a short time after we had sent our payment to thrm.

I would recommend uk car discount limited very highly. We were delighted with their service.
Jill Rowles
8 August 2017
Best way to buy a brand new car.
I bought a brand new car to my chosen specification for less than an almost new car from a garage. It was delivered to my door on a trailer. The only money I'd paid was a £1000 deposit and the rest was paid when the car arrived. No hassle, no problems. What's not to like? Why doesn't everybody do this?
Neal D
2 August 2017
Very efficient family run business
Very efficient family run business, who were all very helpful throughout the buying process of our Honda.
Chris
28 July 2017
A great experience from start to …
A great experience from start to finish, could not recommend them enough
David Finch
28 July 2017
very easy to deal with Brian stayed in …
very easy to deal with Brian stayed in contact all the way through could no have been more helpful

will use them again
Peter
22 July 2017
Amazing U.K. Car Discount
The first time I have brought a car online has been a total success. I purchased a Ford S Max, which was delivered in 3 weeks, at a price a couple of dealers I rang couldn't get anywhere near. They were over £3k away. Great service & after researching all the different internet firms I got massive comfort from the fact you don't have to pay for the car in full until it is on your drive & you are happy with it. This was the decisive factor in me going with U.K. Car Discount. We saved a fortune, got a higher spec than we thought we could afford as a consequence & would highly recommend them.
Nick Taylor
21 July 2017
Skoda Octavia
The most pleasant, approachable, accommodating, available to discuss and modify the requirements all the time, gentlemen. Buying a new car can be a very stressful experience, but this company made it easy and pleasant.
Many thanks.
Ivo Svoboda
20 July 2017
When I stumbled upon UK Car discount I …
When I stumbled upon UK Car discount I was hesitant about dealing with an online company with so much money involved.
However, nothing to chance. Everything from ordering the vehicle, delivery to my home at the arraged time. Invoice and after sale support.
I would be happy recommending to my family members without hesitation as it would save them a lot of money.
And UK car discount is reliable....
Michael Sharp
16 July 2017
Excellent Friendly informative service
Excellent Friendly informative service, great saving, highly recommended Sarah Canterbury Kent
Philip
16 July 2017
excellent service
excellent service, highly recommended.
Anthony
14 July 2017
A very efficient and friendly …
A very efficient and friendly company.Would certainly recommend them to friends and family
Jane Margaret Sykes
14 July 2017
Purchase of second new car.
For the second time i have just purchased a new car through UK Car Discount. It's all so easy, you can phone them (any time) or go to their website, decide which car you want to buy, pay a small deposit, add any extras you want on your car, and then you get a delivery date. The car will be delivered to your front door and then you pay the balance you owe to UK Car Discount.
That's how easy it is. They are trustworthy and reliable and well organised.
Mr Wiliam Barton
13 July 2017
Excellent value for money - great price and service
Very happy with our Ford S-Max purchase via UK Car discount. The communication leading to sale, as well as afterwards re delivery co-ordination, plus the delivery service itself, were all excellent.
Sue
13 July 2017
Very happy.customer
Simple process, excellent support from staff and saved a lot of money....what's not to like!
BILL HUGHES
5 July 2017
Excellent Service and Price
UK Car Discount offered by far the best price on a Skoda Octavia and the process was simple and efficient throughout. Phone calls were answered immediately by helpful staff and issues - there were only minor ones - were dealt with effectively. I have now taken delivery and am very pleased with my purchase. I would recommend UK Car Discount to anyone.
Chris
3 July 2017
Excellent service
Excellent service
Graham Bradley
1 July 2017
Great Value and Happy with service.
Bought a Skoda Superb and had a great discount. Some slight issues with conflicting information about road tax but sorted in the end. Order confirmation said included but it wasn't. Didn't mind through as had a good deal. Delivery took longer than expected but that was a Skoda issue not UKCD. No issues with the vehicle although only done 200miles so far. Great guys to deal with would definitely use again.
AlanG
24 June 2017
very friendly company
very friendly company, very helpful and easy web site to use
Mrs Sally Stephens