FAQs

Will I be the 1st Registered keeper on the vehicle?

We only advertise brand new UK dealer supplied 1st registered keeper vehicles.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback Trustedcarbuyer seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be taxed for 12 months and 1st registered to you when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

  • Debit Card Payments incur no charge.
  • Credit cards attract a 2.5% transaction charge.
What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 288 reviews.
23 June 2017
Chris Fiat 500
This is the second vehicle purchase from uk-car-discount on both occasions communications have been clear and comprehensive, the website is user friendly and easy to use. From start to delivery the process has gone as you would wish and expect and clearly the savings made are substantial. I not only would but do actively recommend the company and indeed my sister is now in the process of acquiring her new car from them.
Chris
23 June 2017
Never been easier to buy new car
Never been easier to buy new car, a great service you usually have to pay for, but in this case I ended up saving thousands win win thanks to uk car discounts
John Griffith
23 June 2017
delighted with my car and the service I …
delighted with my car and the service I received. All the hassle of haggling with salesmen, which I hate, was removed and I had no hasstle.
Thank You
Roy Fenney
23 June 2017
Everything went as planned
Everything went as planned, even the long delay that I had planned and agreed at the outset. I received lots of help and advice throughout the process, and that still continues. Everyone I had contact with was polite and patient, and nothing was too much trouble for them. I wholeheartedly recommend doing business with them.
Alan W.
Alan Wombell
23 June 2017
Great service from UK Car Discount.
I've recently purchased a Mazda for the first time using UK Car Discount and found the service they provided to be very good. Some people may find purchasing a car through an internet company a little frightening, but for me it was not an issue as UK Car Discount explained everything very clearly, including payment is not required until the car is delivered to me.

I have no issue in recommending UK Car Discount as I will definitely use them again in the future.

Thank you UK Car Discount.
Karl
7 June 2017
Highly recommend buying this way
Highly recommend buying this way. Very easy process. Car delivered to the for by very friendly driver. First class service.
Lesley W
2 June 2017
Great Company with friendly helpful …
Great Company with friendly helpful staff nothing too much trouble
Excellent car Price
Car arrived as ordered
My best online buy EVER
LONGLEY
2 June 2017
Superb!
This is i called service. Great communication. Delivered as promised.
Shenzu Lam
2 June 2017
Flawless service from start to finish
Flawless service from start to finish. Car arrived two weeks early, on spec, at a significant discount, without the need to endure the dealer theatricals. Always happy to provide an update on progress, very knowledgeable. Happy to recommend.
James B
1 June 2017
Octavia VRS
Octavia VRS
I purchased my new car through UK car Discount, with the minimum of hassle. Car arrived on transporter, well presented, with 8 ml on clock.
Oh, and unbeatable saving!!
Phil18
27 May 2017
Huge saving on list price
Huge saving on list price with no haggling. Thoroughly professional service with excellent communication. Didn't have to pay the balance until the car was on my drive and I had inspected it. The V5 document turned up today, 3 days after the car. If you are looking to buy a new car, you owe it to yourself to at least look into this. Would recommend 100%.
Gary
27 May 2017
I was initially a little wary of buying …
I was initially a little wary of buying a car through an online broker. But having now done it, I wouldn't hesitate to recommend UK Car Discount to other potential buyers. They were very professional and the process worked very smoothly. All of the staff I had contact with were incredibly helpful and always delivered on their promises.

Thank you to all of the team
Steve Procter
26 May 2017
This is the second car I have bought …
This is the second car I have bought with this company. I had no problems with the first and so far so good with second. I got exactly the car I wanted: I had to wait for order delivery but I expected that as I was told upfront the order to delivery time.
Ian Robinson
26 May 2017
I was very dubious about buying a car …
I was very dubious about buying a car on line initially but I have to say that the service has been great and I have saved a lot of money. I did a price comparison with three main dealers and none of them could get near the price I paid. I now have the car and it is all I hoped it would be and it did come from a dealer but not in this area. i would recommend UK Car Discount to anyone.
Mr Victor Zammit
26 May 2017
Very Professional Team & Saved Lots of Money !
First time buying a car from the "internet" so a little skeptical at first, however, UK Car Discount are a very professional team, answered all my questions promptly.
Car was delivered to exact (UK Supplied) spec, with options that I ordered, I paid the balance after delivery (which takes away almost all the risk, this does differentiate UK Car Discount from other internet suppliers) process worked faultlessly.
Finally saved a huge amount of money vs. dealer prices !
Steve B
22 May 2017
Great team to deal with.
Great team to deal with at UK Car Discount. Excellent price. Car arrived a little later than we all anticipated, which was presumably due to franchised dealer and not UK Car Discount. However, I am very happy with my Mazda. Thank you.
David
21 May 2017
The whole process was very straightforward and relaxed.
I was slightly uneasy about making such a large purchase online but the whole process was very straightforward and relaxed. It is far more pleasant than going to a dealership. No hanging around, very courteous, no hard sell and no pushing of finance that we didn't want.
The staff were without exception helpful and informed.
The car was delivered exactly as specified and all administration was very smooth. Would definitely recommend to others.
S Jenkins
17 May 2017
Excellent service
I was worried about initially making such a large purchase online but the people at UK Car Discount talked me through everything and answered all my questions. The result is that I now have a brand new Nissan and have saved a lot of money. I would certainly buy from this company again.
David
16 May 2017
Very professional and helpful.
Very professional and helpful.
Alan
14 May 2017
from start to receiving vehicle …
from start to receiving vehicle excellent service received from all at UK Car Discount
Victor Roberts