FAQs

How is your discounted vehicle registered?

Vehicle Registration Process

Most of our supplying dealers are able to register vehicles in your name as the 1st Keeper. However with certain manufacturers they do stipulate alternative ways to apply the discounts.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback We Want Any Car seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be registered and taxed for 12 months when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 504 reviews.
22 October 2019
Excellent service
So pleased with the team at UK Car Discount team who provided an exceptional end to end service when purchasing my wife's new car recently.
Very easy to contact by phone or email and any queries were quickly answered. Thoroughly recommended, we will definitely use again when the time comes.
ParkerLewis
14 October 2019
This is the second car that i've bought…
This is the second car that i've bought via Uk Car Discount and on both occasions the process was very straight forward with significant savings over my local dealership prices. I wouldn't hesitate to recommend them to any prospective car purchaser. Fantastic service, great prices and helpful/friendly staff - what more could you ask for!
Matt
14 October 2019
New Car
I've just brought a new car from UK car discount and found them very professional. I was slightly apprehensive about buying a car on-line for the first time but the experience has proved to be so simple. It was never any trouble getting to talk to someone and they were more than willing to answer all my questions. There were a few issues but all were resolved without hassle. We were extremely happy with the car and the price and I will definitely use them again without hesitation.Thank You to all the staff that made this such and easy and enjoyable purchase.
Steve J
12 October 2019
Was worried about ordering online!!!
Was a little worried about ordering a new expensive car over the net whilst parting with £1000 deposit. But hey no need to worry. They were great to deal with. Got a call the next morning to confirm my details and the car spec etc. They advised me when the car was ready and a delivery date & time was set. It turned up, on a transporter, where & when arrange and signed the delivery drivers note and he left. I only paid the balance online when i had spent time inspecting the car for sometime myself. If your one of the type of people who's doesn't like car salesmen blowning smoke where the sun don't shine, then these guys are for you. I will definatly use UK Car Discount again. Love my new car.
paul robinson
9 October 2019
Hassle free internet car deal!
I have used this website thrice and the services gets better each time. The integrity of the family business is unique and they deliver on time. Look nowhere else as I shall be introducing more people. If you are worried about the after sale just visit your local dealer and it’s hitch free. Fantastic website with good bargains.
Sutton. Jan 2019.
5 October 2019
This was the first time I've bought a…
This was the first time I've bought a car online and I wasn't sure what to expect.It was a really easy experience and the price and service were excellent. The car was delivered when and where I had asked. I would recomend this to anyone who wants to purchase a new car, avoid car salesmen and save alot of money!
Paul
4 October 2019
New car
Really good service, excellent pricing and helpful throughout the process. Everything they promised they did, highly recommended!
Dick
3 October 2019
First Class from start to finish!
Highly delighted with our new Ford, which arrived earlier than expected. The car was even delivered on a transporter, which we didn't expect. The whole process was completely painless, from start to finish. Overall, a much nicer way to purchase a new vehicle and at a considerable discount. Would definitely recommend UK Car Discount and use them again.
Terry Wilson
1 October 2019
Exceptional service and highly reliable.
From start to finish I found UK car discount very professional. it was never any trouble getting to talk to someone and they were more than willing to answer all my questions. We were extremely happy with the car and the price and I will definitely use them again without hesitation.Thank You to all the staff that made this such and easy and enjoyable purchase.
Elsie Gascoyne
25 September 2019
Brilliant service from Brian and Harley…
Brilliant service from Brian and Harley who kept me informed about delivery of my new car. It arrived six weeks earlier than first mentioned, which was even better for me. Delivery went smoothly. Reassuring after sales service too.
Definitely recommend UK Car Discount.
Lynne
20 September 2019
I was slightly apprehensive about…
I was slightly apprehensive about buying a car on-line for the first time but the experience has proved to be so simple. The staff have always been extremely helpful in explaining the process and dealing with the order. All in all great service and a totally hassle free experience ...not forgetting the great price.

Would definitely use them again and recommend to others.
Helen Harris
18 September 2019
Excellent professional service
Excellent professional service. Good communication throughout. Like many I was quite concerned with just dealing with a relatively large sum of money over the phone and email. The initial deposit is paid by credit card which is covered and full payment is made only once the car had been delivered. This and the customer reviews gave the reassurance I needed and I have been very pleased with the whole process.
Duncan Bruce
13 September 2019
Great service
Great service. Prompt response to emails and efficient delivery of new vehicle. Highly recommend this company.
Mary Titchener
13 September 2019
Very professional and excellent service
From our first telephone conversation UK Car Discount have been brilliant . They were able to answer all our questions regarding the car that we were interested in, any extras on the vehicle were easily added, the delivery and payment facility were clearly explained. On delivery day the smart, pleasant young man who arrived with the vehicle was most helpful, he explained every detail in a very professional way. Delighted with the whole process, will recommend UK Car Discounts and will most certainly be delighted to purchase our next vehicle with them again in the future.
S Veale
11 September 2019
Excellent Company
Have previously used this company and can highly recommend.
True to their word and as always delivered on time.
Robert
11 September 2019
I am very happy with the service and my…
I am very happy with the service and my car from uk car discount
Marcia Sheeter
11 September 2019
Car buying made easy!
I did a quick internet search and found UK Car Discount. I was surprised by the lower prices. My local dealer couldn’t match them so I called to check them out. What I found was a Company with a new business model, who made buying my new car simple and lower cost! I saved about £6000 on my new car, brilliant service, delivered to my door with 3miles on the clock, then paid the balance after I checked the car out. Superb service, not sure why I haven’t done this before!
Sean Flanagan
10 September 2019
No issues with dealing with UK Car…
No issues with dealing with UK Car Discount. From original booking to taking delivery only took approximately 8 weeks and once delivery date was confirmed all admin tasks were performed efficiently.
Mark Stephens
9 September 2019
Great Customer Service and Fantastic Saving
From start to finish U.K. Car Discount were very professional and helpful, responding quickly to my emails/queries We all worry about internet deals but after paying my initial £1k deposit via credit card (so fully protected) I then paid nothing further until the car was delivered onto my driveway, inspected and accepted. A very simple process which gave me a whopping 24.5% saving versus list price so absolutely no down side from my perspective. Many thanks to the team at U.K. Car Discount for their help in getting me a great deal. Will use them again and actively recommend them to any friends contemplating purchasing a new car.
Ian
6 September 2019
New Car
Absolutely wonderful to receive a new car to my spec, delivered to my house on the day stated. I am a very satisfied customer and will hopefully buy from you again. Thank you for making it easy and always being at the end of the phone for reassurance.
Brenda