FAQs

Will I be the 1st Registered keeper on the vehicle?

We only advertise brand new UK dealer supplied 1st registered keeper vehicles.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback Trustedcarbuyer seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be taxed for 12 months and 1st registered to you when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

  • Debit Card Payments incur no charge.
  • Credit cards attract a 2.5% transaction charge.
What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 320 reviews.
28 September 2017
New Nissan qashqai built to my spec. Delivered in 6week on a 67 plate.
Very impressed with this helpful 5 star family business.
Malcolm
28 September 2017
I would highly recommend this company
I would highly recommend this company
Jane Rose
22 September 2017
Very simple system
Very simple system, very efficient service and a very good deal for my new car.
Ian
20 September 2017
My vehicle delivered exactly as ordered
Delivered the vehicle exactly as ordered and on the promised delivery week and in perfect condition.

Payment for the vehicle after full inspection on delivery was a an easy process on online banking
William Williams
19 September 2017
Excellent company to deal with
Excellent company to deal with. Not a single problem.
Chose car. Ordered car. Car delivered on time
And i saved several thousand pounds
What more could anybody want
5* service.
John & Mary Dunne
19 September 2017
Brought my new car through uk car …
Brought my new car through uk car discount it was made so easy. no pushy salemen, I just told them what I wanted they gave me the price and that was it. it turned up when they said it would. would not hesitate to buy from them again only had to make a couple of calls mainly for my benefit and some information. You think internet eh but no issues at all.
Terry
13 September 2017
Great Mondeo
I recently purchased a Ford Mondeo 2.0 Diesel TDCi ECOnetic Titanium 5dr hatchback with which I am extremely pleased. Because it was so competitively priced, coupled with the fact I purchased online, I must admit, I had concerns over the after sales service I might experience. But having raised a problem with UK Car Discount, any concerns I had were immediately laid to rest with the after sales service I received directly from Brian, who is always available at the other end of the phone.
Excellent value and delivered on time straight to my front door.
Keep up the good work chaps!
Treyman
8 September 2017
New Mazda purchase
I was anxious initially at buying a new car on line, but not anymore. I was very impressed with the efficient, straightforward and hassle free experience with Uk-car-discount. They responded to my queries promptly and effectively, and there was never any pressure or hard sell. They have been helpful after purchase too, with good advice and money saving tips. Based on my experience, I would recommend them 100% to anyone wanting a stress free new car purchase, at the best price available.
Peter H.
6 September 2017
Have just taken delivery of my new car…
Have just taken delivery of my new car and the whole process from start to finish ran smoothly. Staff at UK Car Discount were all helpful and courteous. Perfect!
Martin Small
5 September 2017
Fabulous Focus
I have just taken delivery of a new Ford Focus 1.5 Titanium X. The experience was once again 5 star. No problems, and Brian was always at the end of a phone if I had a query. I love the fact that you don't part with the balance of the car price until you have had chance to inspect your new car. I wouldn't buy a new car any other way. Excellent value, very good customer service, car made to order, delivered to our front door two weeks ahead of time, what more could you ask for? Don't know how to use all the gizmos but learning very quickly.
Sorry to see the old Focus go after 15 years problem free motoring hope the next one gives the same service!
MGee
16 August 2017
Fantastic!!!
Fantastic!!!
MS
16 August 2017
First new car online purchase…
First time I have bought a new car online. Would have no hesitation in using this company again. You are the first registered owner and after the deposit no money changes hands until the car is on your drive and you are completely satisfied with the vehicle. Payment is easy and safe. The staff are extremely helpful and respond to emails and phone calls promptly.
Christine Shakespeare
15 August 2017
We were very pleased with every thing …
We were very pleased with every thing about our purchase from uk discount cars limited.
They were always calm, curteous and very helpful. We had never bought anything as expensive on line previously but their detailed instructions of what we needed to do and when were very precise and easy to follow.

We were delighted with the splendid way it all went, no problems at all.
The car was delivered when expected and we are very happy with our new car. We were emailed our invoice showing we had paid in full a short time after we had sent our payment to thrm.

I would recommend uk car discount limited very highly. We were delighted with their service.
Jill Rowles
8 August 2017
Best way to buy a brand new car.
I bought a brand new car to my chosen specification for less than an almost new car from a garage. It was delivered to my door on a trailer. The only money I'd paid was a £1000 deposit and the rest was paid when the car arrived. No hassle, no problems. What's not to like? Why doesn't everybody do this?
Neal D
2 August 2017
Very efficient family run business
Very efficient family run business, who were all very helpful throughout the buying process of our Honda.
Chris
28 July 2017
A great experience from start to …
A great experience from start to finish, could not recommend them enough
David Finch
28 July 2017
very easy to deal with Brian stayed in …
very easy to deal with Brian stayed in contact all the way through could no have been more helpful

will use them again
Peter
22 July 2017
Amazing U.K. Car Discount
The first time I have brought a car online has been a total success. I purchased a Ford S Max, which was delivered in 3 weeks, at a price a couple of dealers I rang couldn't get anywhere near. They were over £3k away. Great service & after researching all the different internet firms I got massive comfort from the fact you don't have to pay for the car in full until it is on your drive & you are happy with it. This was the decisive factor in me going with U.K. Car Discount. We saved a fortune, got a higher spec than we thought we could afford as a consequence & would highly recommend them.
Nick Taylor
21 July 2017
Skoda Octavia
The most pleasant, approachable, accommodating, available to discuss and modify the requirements all the time, gentlemen. Buying a new car can be a very stressful experience, but this company made it easy and pleasant.
Many thanks.
Ivo Svoboda
20 July 2017
When I stumbled upon UK Car discount I …
When I stumbled upon UK Car discount I was hesitant about dealing with an online company with so much money involved.
However, nothing to chance. Everything from ordering the vehicle, delivery to my home at the arraged time. Invoice and after sale support.
I would be happy recommending to my family members without hesitation as it would save them a lot of money.
And UK car discount is reliable....
Michael Sharp