FAQs

How is your discounted vehicle registered?

Vehicle Registration Process

Most of our supplying dealers are able to register vehicles in your name as the 1st Keeper. However with certain manufacturers they do stipulate alternative ways to apply the discounts.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback We Want Any Car seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be registered and taxed for 12 months when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 457 reviews.
15 April 2019
Excellent
An excellent experience buying a car from this family run business. The web site was easy to use and the customer service I received over the phone was first class. I saved £5000 on my new car buying through UK Car Discount. I did a test payment before delivery to check that they received it. My car came on a trailer on time and it was fine. I will use this company again when the wife wants a new car.
Roger Spencer
15 April 2019
David
Excellent and seamless service throughout, from initial enquiry to delivery of new car. Delivered one week ahead of schedule!
JB49
10 April 2019
Outstanding company
Outstanding company. Order taken and vehicle delivered exactly on time, no fuss at all. Saved £5000 as well, thanks to all concerned. I would definitely recommend this company to anyone looking to buy a new car.
niick1
10 April 2019
Excellent new car buying experience
Excellent new car buying experience. Very helpful before and during the ordering process and an excellent delivery experience. Many thanks.
Richard
10 April 2019
This is the 3rd time I've used UK Car…
This is the 3rd time I've used UK Car Discount for a new car purchase and this experience was just as good as the previous two. Friendly service, unbeatable price and the whole process was easy and smooth. Highly recommended and would definitely use them again.
Robin
9 April 2019
This is the best carbuying experience…
This is the best carbuying experience I’ve had all very friendly and the car delivered on time and would recommend for anybody buying a new car this is the way to do it.
Derrick Hatton
5 April 2019
Excellent company - highly recommended
This company provides a top quality before and after sales customer service. The sales process was straightforward and all staff were very helpful and dealt with any queries promptly and politely. I particularly liked the fact that I did not have to go through a telephone option menu as calls were answered by a person rather than a machine. My particular thanks go to Brian and Ryan. Nothing was too much trouble for them. I am so pleased with my car and would not hesitate to buy a car from this company in the future.
Barry
28 March 2019
Fantastic!!!!!!!
Just taken delivery of brand new car would thoroughly recommend. Has to be said I was initially a little concerned about buying a car through an Internet site. The experience I’ve had with UK car discount has been absolutely fantastic. Very rarely do you come across a company which delivers both fantastic customer service and an incredible discount. Communication has been excellent throughout the whole process. Was always really easy to get in touch with all the people at UK car discount by phone.
just paid an initial deposit. You then take delivery of the car. Make the payment. Then V5 will arrive in a few days. The discount you get cannot be touched by the dealers.
Dear Mr Webb
27 March 2019
It all went smoothly with absolutely no…
It all went smoothly with absolutely no fuss or problem.
Would recommend to anybody.
Peter Leigh
26 March 2019
From my first telephone call to Harley
From my first telephone call to Harley, I felt quite sure I could trust them to give me advice, carry out my Order and deliver it on time: as promised.
I also have had help from Brian, who organised the date and time of delivery and receiving payment on the day.
The new vehicle was delivered by a pleasant chap who spent time looking over the car with me and then sitting down in the car with me to teach me about all the controls.
I would recommend this Company to everyone who wants good honest service and wishes to feel their money is safe. EXCELLENT.
Malcolm Osbaldeston
26 March 2019
Good communications
Good communications
Easy ordering
Great price
Deliver on time to your door
Would highly recommend
peter beaney
21 March 2019
Absolutely nothing to worry about.
I have to say that I was a tad apprehensive at first. Online purchases of this size are not an everyday occurrence and you do hear such awful stories. HOWEVER.. my experience from initial contact to the delivery of my sparkling new car this morning was excellent in every way.
When someone asks me why I bought a brand new car when they lose 30% of their value as soon as you drive them, I shall smugly reply that thanks to UK Car Discount I saved almost £10,000 on the showroom price, so could probably sell the car in two years and not lose a penny!
Gordon Bennett I hear you say! That's a massive saving. Actually, it was Gary Bennett, Ryan Bennett, Harley Bennett and Brian Bennett that I have to thank. Clearly a family business doing very well. Thank you so much guys, I'm sure I will be dealing with you again.
Graham Foley
15 March 2019
A first class service
I bought a car from this company several years ago and have just again purchased another. Once again I have had excellent service and the provision of a car delivered to my door at a cost much less than a local dealer had offered.
Highly recommended!

John D
John Dryburgh
15 March 2019
Excellent communication
Excellent communication
Good value purchase
No problems encountered at all
Mr John Hall
14 March 2019
new car
excellent service from start to finish car arrived on time as stated would use this company again.
Michael Rowlinson
8 March 2019
Excellent Service and a Great Company to deal with
A very friendly team who were extremely helpful with all of my questions and didn't put me under any pressure to buy from them.
They gave me honest answers to my queries and some great advice.
I have purchased new cars from UKCD in the past and expect that I will do so in the future. They will certainly be my first choice when the time comes.
John Lightfoot
7 March 2019
Excellant Service
Quoted a very good price when enquiring. Processed order very well and kept me advised of progress. Always very helpful on phone, nothing too much trouble. This is the second vehicle I have purchased through UK Car Discount. Always very good
Chris Jones
6 March 2019
OUTSTANDING SERVICE THROUGHOUT
Just received my new car today delivered on time by Gary who was very helpful. The whole team at UK Cars Discount gave an excellent service from start to finish, especially pleased with the price paid.

I would highly recommend this company.

Sotiris
CollectPlus Customer
13 February 2019
Absolutely no downside to this service.
Absolutely no downside to this service.
It IS at arms length, but how else can you remove yourself from the sales pressure of the car dealer's showroom.
You should go chatting to people in showrooms until you sort out which car you are going to buy, Then get onto 'The Company' to do the business.
John Wilson
10 February 2019
Very simple easy way to buy a new car
Very simple easy way to buy a new car no hassle car delivered to house on date requested Very good service couldn't help you enough and wouldn't hesitate to use this company again
Terence Lindsell