FAQs

How is your discounted vehicle registered?

Vehicle Registration Process

Most of our supplying dealers are able to register vehicles in your name as the 1st Keeper. However with certain manufacturers they do stipulate alternative ways to apply the discounts.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback We Want Any Car seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be registered and taxed for 12 months when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 401 reviews.
19 October 2018
Excellent service and hassle free…
Excellent service and hassle free purchase of my new car will use this company again the next time I require a new car.

William
WILLIAM SKILLING
14 September 2018
Exelent helpful service,
Exelent helpful service,
Greg
12 September 2018
Good communication and very efficient.
Good communication and very efficient.
New car purchase.
Brian
6 September 2018
FANTASTIC CUSTOMER SERVICE
FANTASTIC CUSTOMER SERVICE. I CAN'T THANK YOU ENOUGH FOR MY BEAUTIFUL CAR. HAVING PURCHASED A CAR THIS WAY, WHICH WAS HASSLE FREE AND AT AN AMAZING PRICE, I WILL NEVER PURCHASE A CAR ANY OTHER WAY.
Judith
6 September 2018
Excellent Service
All good, no problems with the buying process whatsoever. Good communication with Brian at UK Car Discounts. The car arrived on the date requested in perfect condition. I would recommend UK Car Discounts to anyone.
Paul Comerie
10 August 2018
Just received my new car today from UK…
Just received my new car today from UK Cars Discount. Brian and his team guided me through every step of the way I have no problems with highly recommend this company. I for one will be buying my next car from them , they made you feel more comfortable than my local dealer & so much easier.
C Wolstenholme
9 August 2018
I have just taken delivery of my new Ford Mondeo Vignale
I have just taken delivery of the second car purchased via UK Car Discount.
While the lead in time for initial order to delivery was longer than expected, it was due to the manufacturer not UK Cars.
The staff are helpful and extremely courteous. They show interest in your needs and always explain details carefully.
I will continue to place my orders here and of course benefit from considerable savings as well.
Richard Palmer
8 August 2018
You did everything I expected
You did everything I expected: the car arrived on the day/time I expected, and was the model (Renault Captur) I ordered.
Bob C
Robert Carnell
6 August 2018
Delighted with my new car purchase and the excellent team at UK Car Discount.
I have just bought my new car using UK Car Discount's on line service. It was so easy and completely secure and reliable. Brian and his team are very professional and guide you through the process with out any of the experience one gets buying from a dealership. There is none of the confusion you get when using a normal new car sales person with all the smoke and mirrors.

With UK Car Discount, you tell them the car and specification and they come right back with their best price & delivery to your door. If you except you pay a small deposit on your credit card - this is for your protection - and no more until after the car has arrived and you are completely satisfied the car is in excellent undamaged condition & the spec your wanted. All UK Car Discount ask is that you pay the balance via a same day bank transfer payment.

It is that simple. Even the delivery driver was very pleasant and knowledgable and took a lot of time to unload the vehicle and explain the controls before leaving. What I received was the exact car I wanted and the condition was what you would expect if it had just rolled off the inspection line at the factory. The best part though is I saved thousands over the dealership price. Delighted with my new car and can wholeheartedly recommend UK Car Discount.

David E
David Emerton
26 July 2018
Great experience
I can highly recommend this company if you fancy buying a car online.
It was stress free from start to finish , I was kept up to date with everything and nothing was too much trouble.
Car was delivered on time as promised and I'm really pleased with it . Everyone from Brian who dealt with everything over the phone to the delivery driver who explained everything as I've never driven an automatic before were 5*. Thanks again
Elaine
18 July 2018
The whole process from ordering the car…
The whole process from ordering the car proved very easy with no problems - delivery on date suitable to us. I am quite happy to recommend this company as our order was hassle free.
Anne Drury
10 July 2018
IAN car purchase
This was a very simple process and everything went as stated.
IAN LAMPRELL
6 July 2018
A big thank you to Harley and all the…
A big thank you to Harley and all the people at Uk car discount,. They were very polite, professional, and nothing was to much trouble.
I am now enjoying my new car.
Kevin
5 July 2018
This is certainly the easiest way to…
This is certainly the easiest way to buy a new car. No wasted time in haggling or sitting through a sales pitch. Car delivered on time in perfect condition.
Hmc
26 June 2018
Excellent service allround and…
Excellent service allround and excellent price for the car. No complaints
Bonita Richards
22 June 2018
new car very good
thank you very good
Peter Grace
18 June 2018
The team at UK Car Discount were…
The team at UK Car Discount were extremely helpful and kept me informed throughout the process. If you have any concerns about purchasing a new car over the internet then UK Car Discount are the ones to use. Would highly recommend them.
Philip Raven
14 June 2018
Online purchase of new car.
I was very wary of purchasing a car on line because of all the scams that happen. After a few checks I was satisfied that UK Car Discount was a genuine Company and arranged to purchase a new car. I found the people at UK Car Discount to be very helpful and am now an owner of a new Suzuki Vitara. I have no hesitation in awarding them 5 stars.
Chris Harris
8 June 2018
On Time, Great Price and Great Service.
Brian and the guys are a joy to deal with. They return calls, deal with questions knowledgeably and most importantly the car turned up when they said it would, at the price we agreed and personally delivered by a very friendly chap who had got up at 4am to get here at the time agreed. And then add payment terms that only require me to settle the balance once I have checked the car over, it is probably the best online seller out there at great discounts. I will have no hesitation using them again. Richard From Hampshire.
RJD
4 June 2018
Very professional service and excellent…
Very professional service and excellent price for new car.
Slight delay in being informed of delivery date and time on actual day.
Alan Gibson