FAQs

Will I be the 1st Registered keeper on the vehicle?

We only advertise brand new UK dealer supplied 1st registered keeper vehicles.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback Trustedcarbuyer seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be taxed for 12 months and 1st registered to you when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

  • Debit Card Payments incur no charge.
  • Credit cards attract a 2.5% transaction charge.
What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 346 reviews.
23 January 2018
Everything went to plan
Everything went to plan. Kept informed of progress by phone and email. No problems talking to someone. Saved a lot of money! As they say "What's not to like"
Doug
23 January 2018
My new car was delivered on time
My new car was delivered on time, UK car discount direct are very good and efficient to deal with . Would recommend them to any one considering buying as new car
Bryan Tansley
16 January 2018
I have just completed buying a new car …
I have just completed buying a new car through UK Discount and I can highly recommend them as they held my hand throughout the whole process. Very helpful staff and nothing was too much trouble for them. I would certainly use them in the future!
John Jones
12 January 2018
Good communication
Delay from the manufacturer that was out of their control was communicated honestly and I was given the choice to wait or pick a different car. Car arrived at 9am on the day and everything worked smoothly
Mark Coulson
11 January 2018
Exceptional Customer Service.
This is the second car I've purchased with UK Car Discount. Both times Gary, Brian and all of the Team have provided exceptional customer service. The experience is always very positive and very professional. A 5 star service!
Keith Hannah
10 January 2018
My new car
Absolutly top class service from ordering to delivery. Very friendly and helpful.great deal. I am so happy. If your concerned like i was buying a car on the internet then dont be . Just use these. One very happy custermer. Thanks lads.x
Jan Tubbritt
20 December 2017
👍 excellent
👍 excellent. Always ready to answer questions. Amazing service
Edgar B Bradley
19 December 2017
I have to say it all sound to good to …
I have to say it all sound to good to be true,,,,, but it really is a great deal.
Saved £6,500 with not buying it from the dealer ,,,,,, you could have it for 12 months and sell it for the price you bought it for. First ever new car,,,,, cannot fault the service.
Discounts vary with each manufacture and model, so there is possibility's to save a bit more.
Al C.
15 December 2017
Straight forward to deal with
Straight forward to deal with. All questions answered promptly. Did exactly what they said they’d do. Friendly service from a family company.
Samuel Thompson
12 December 2017
Excellent from start to finish
Make the most of this company and its huge discounts on new cars before dealers get wise. Highly delighted with service from start to finish.
TERENCE HARLL
12 December 2017
New car buying made effortless and trouble free
Buying my new Renault Clio has been so easy! UK Car Discount were so much more helpful than the Renault dealer and much cheaper too. I was kept informed at every stage and everything happened exactly as I was told it would. An absolutely faultless service. I will be recommending the company to anyone I know that is looking to buy a new car. I am delighted with my new car and got a higher spec car at a lower price than a lower spec car in the local Renault garage - where the customer care was also very poor. Thank you so much!
Lorraine Brooks
12 December 2017
New Car
I was very nervous with the whole thing but here I am with my lovely new car. Everything went just as the website explained no problems and the guys at the office were super kind and helpful.
W BOTTERILL
24 November 2017
New car
New car arrived earlier than estimated. Very happy with service I received.
Phil
23 November 2017
Brand new car that was cheaper than an ex-demo
UK car discount spent a lot of time sourcing my new car - and it is exactly what I wanted, and was cheaper than going to my local dealer.
There was even a few things I wasn't expecting like being delivered to the door by a very nice driver who then talked me through all the gadgets and gizmo's and a whole set of car mats with the car logo on which looks great.
Would definately recommend this company.
Meryl Edward
23 November 2017
Very easy to deal with
Very easy to deal with. Car arrived a week early!

Brilliant deal
Bob T
17 November 2017
excellent service for my new fiesta.
excellent service for my new fiesta.
jon @ petersfield
Customer mr edwards petersfield
16 November 2017
A great way to purchase a new car.
A great way to purchase a new car, UK Car Discount were very professional and kept me informed at all stages of the process. I would have no hesitation in recommending UK Car Discount to anyone looking to buy a new car.
Pat Mennie
16 November 2017
Excellent price and really good service …
Excellent price and really good service. All matters dealt with in a calm and easy manner and the final payment only made after the car is on your drive.

Ian
Ian
13 November 2017
Great service before
Great service before, during and after purchase. Everyone very polite and helpful. Very efficient. I will be recommending Firm to all my family and friends.
David Cottrell
10 November 2017
Excellent price, service and delivery
If you looking to buy a new car check out UK car discount now! They have literally saved me thousands of pounds even when I compared the price to CarWow and others. I was hesitant at first, as buying a car over the internet is not something you do every day. Brian and his team are 1st rate - always helpful, polite and respond very quickly to any emails or phone calls. The Ford Kuga I ordered arrived ahead of schedule and was built to the exact specification I requested, including all of the optional extras. This is a risk free way to buy a new car as you don’t pay for it until it is sat on your drive and you have checked it over. Plus there are no hidden charges – the price quoted is the on the road price, taxed and delivered to your front door. I am one very happy customer and fully recommend UK Car Discount and would be more than happy to use them again the next time I buy a new car.
David C