FAQs
Will I be the 1st Registered keeper on the vehicle?We only advertise brand new UK dealer supplied 1st registered keeper vehicles.
Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years
Where do you get your vehicles from?All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd
Do you accept my current vehicle as part exchange? We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices
from the online car buying companies. Based on customer feedback Trustedcarbuyer seem to offer the best
values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange
If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.
How long will it take to get a new car?Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.
Will the vehicle be taxed and registered for the road when it is delivered?All vehicles will be taxed for 12 months and 1st registered to you when they are delivered. All you will have to do is insure the vehicle.
Do I have to collect the vehicle or is it delivered?All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.
Can I have the vehicle delivered on a transporter?Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.
How and when do I pay for the vehicle?We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.
If I have a problem with the car who do I contact?In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.
Will my local dealer do warranty work on the vehicle?You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.
If I am happy with the saving what do you require to process my order?Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.
- Debit Card Payments incur no charge.
- Credit cards attract a 2.5% transaction charge.
Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.
We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.
They were always calm, curteous and very helpful. We had never bought anything as expensive on line previously but their detailed instructions of what we needed to do and when were very precise and easy to follow.
We were delighted with the splendid way it all went, no problems at all.
The car was delivered when expected and we are very happy with our new car. We were emailed our invoice showing we had paid in full a short time after we had sent our payment to thrm.
I would recommend uk car discount limited very highly. We were delighted with their service.
will use them again
Many thanks.
However, nothing to chance. Everything from ordering the vehicle, delivery to my home at the arraged time. Invoice and after sale support.
I would be happy recommending to my family members without hesitation as it would save them a lot of money.
And UK car discount is reliable....
That's how easy it is. They are trustworthy and reliable and well organised.
