FAQs

How is your discounted vehicle registered?

Vehicle Registration Process

Most of our supplying dealers are able to register vehicles in your name as the 1st Keeper. However with certain manufacturers they do stipulate alternative ways to apply the discounts.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback We Want Any Car seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be registered and taxed for 12 months when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 440 reviews.
13 February 2019
Absolutely no downside to this service.
Absolutely no downside to this service.
It IS at arms length, but how else can you remove yourself from the sales pressure of the car dealer's showroom.
You should go chatting to people in showrooms until you sort out which car you are going to buy, Then get onto 'The Company' to do the business.
John Wilson
10 February 2019
Very simple easy way to buy a new car
Very simple easy way to buy a new car no hassle car delivered to house on date requested Very good service couldn't help you enough and wouldn't hesitate to use this company again
Terence Lindsell
4 February 2019
Saved thousands off a new car
Saved thousands off a new car. Easy to order, very good service from the guys in the office and kept fully informed throughout the process. Only pay deposit then the balance after delivery and inspection. Definitely recommend.
PC
26 January 2019
Excellent Service by UK Car Discount
Excellent Service by UK Car Discount, even though I had purchased a vehicle before over the internet I was still a little anxious and sceptical due to the very large discount available. Having now received the car I can say the overall service was second to none this has to be the easiest way to purchase a new car. Top marks
Dave
26 January 2019
Excellent Service from UKCD
My initial reservations of buying a car online proved to be completely unfounded. The people at UKCD were excellent; helpful, knowledgeable and professional. There was no haggling; the very good price was clear from the start, with no hidden extras. The car was trailer-delivered by a very friendly guy who talked us through the car’s various features. So only once we’d inspected it fully did we sign acceptance and pay for it. Very good service; I’d use UKCD again.
Keith
25 January 2019
Highly recommended!
Excellent experience from initial enquiry to delivery of the vehicle. Very professional and helpful. Fantastic saving of over £8000 against local dealer's best price. Will definitely use again. Thoroughly recommended.
Simon Bone
24 January 2019
Everything you could wish for.
Everything you could wish for.
David
24 January 2019
excellent service throughout
From first contact to delivery of the vehicle, UK Car Discount have been excellent - communication from Brian Bennett has been superb, friendly & helpful. The car was delivered in the advised timeframe & again this was a friendly service, with the driver taking the time to show the main controls & features of the car. Would recommend to anyone.
david
21 January 2019
excellent service from fantastic people…
excellent service from fantastic people orderd car to my spec on 19/10/18 the car was transported at a very reasonable cost to my door on 11/12/18 2hrs later I git a phone call thanking me for my payment the v5 arrived 01/01/19 no former keepers all in all a excellent purchase and saved a lot of money iain
Mr iain lee
17 January 2019
I brought a new car
I brought a new car, everything went very smoothly straight from the first phone call to the delivery of my vehicle. People at UK car discount couldn't of been more helpful and kept me informed at all the points from purchase to delivery.

I would definitely use them again and would highly recommend them to anyone.

Pete
Pete
14 January 2019
Great service from a very professional…
Great service from a very professional company.

New car supplied on the promised date and at a great price.
Geoff
11 January 2019
Purchase of Ford Focus
Great service and great price, best way to buy a Car, I would recommend to anyone
DAVID EDWARDS
5 January 2019
Got a great deal
Got a great deal. Absolutely chuffed.
Mike Carroll
29 December 2018
Very helpful,did exactly as…
Very helpful,did exactly as advertised.happy with my Mazda.
LORRAINE MURPHY
28 December 2018
New car
Very good service saved over £7000 on dealer price
Would recommend
David O
21 December 2018
outstanding service
outstanding service - the 2nd time i have used them over 15 years - immaculate service before and after sales.
Paul
Paul Mansell
11 December 2018
This is the second car I have bought…
This is the second car I have bought from UK Car Discount and on both occasions the process has been flaw less with the car being delivered as promised and on time. A great saving on the prices you would pay at a showroom.
Ste Mac
1 December 2018
HIGHLY RECOMMENDED
Fantastic Service from initial order to delivery.
Great Communication throughout from all staff, any questions answered at ease and very reassuring.
Highly recommended. don't be sceptical, a trusted company recommended to me by a family member and process could not be easier.
5 star!!!
Joseph Jardine
29 November 2018
Excellent
Excellent. From the very first phone call to enquire about the car. To the day it was delivered.
To all the staff. Keep up the excellent work.
Patricia Ann Doyle
29 November 2018
EXCELLENT SERVICE AND CUSTOMER CARE
Excellent service and customer care from UK Car Discount on the purchase of my new car.
I have absolutely no reservations in recommending UK Car Discount, Altrincham, to anyone.
Fantastic service.
Highly Recommended.
Roger Tingle