FAQs

How is your discounted vehicle registered?

Vehicle Registration Process

Most of our supplying dealers are able to register vehicles in your name as the 1st Keeper. However with certain manufacturers they do stipulate alternative ways to apply the discounts.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback We Want Any Car seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be registered and taxed for 12 months when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 470 reviews.
23 June 2019
THANK YOU UK CAR DISCOUNT TEAM
I recently purchased a new car from the UK Car Discount team. The team were excellent. The support, advice, communication, car delivery and payment arrangements were first class. The after sales support has also been exceptional. The saving on the cost of the car was superb. The car is brilliant to drive!

Thank you UK Car Discount Team. Dealing with you was stress-free!

Two friends recommended UK Car Discount to me. The team made buying the car on-line easy and I only had to pay the deposit initially. I didn't part with another penny until after the car was delivered. I am recommending you to my family and friends too. I hope your business continues to prosper. Good luck!
Marie
13 June 2019
This is our third car and as always a…
This is our third car and as always a very painless process. nice people who offer a good service. the only downside is they all support Man City...….
Gareth Jenkins
9 June 2019
The best way to buy a brand new car!!!
Absolutely excellent service and would recommend to anyone looking to buy a brand new car. I was nervous, have always bought new from the dealer but the savings seemed too good to not at least look into and they impressed me throughout. Everyone I spoke to was so helpful and friendly, communication was good all through the process. It was a factory order so estimated delivery 12-14 weeks but it actually came after 8 weeks. Fantastic friendly delivery service and support on the phone throughout. Car is perfect, with the reassurance it has come from Citroen dealer for it’s PDI and warranty in tact. Will buy my next car from UK Car Discount without question. They made the process simple, without all the wasted hours in dealers negotiating the price and wanted less deposit (the dealer wanted £5k deposit which is a bit extreme!) Honestly couldn’t fault them!
Heather
6 June 2019
Excellent service all round
2nd car I have bought from this site. People are very knowledgeable and helpful. Communication has been great and very helpful post delivery. Would definitely recommend.
Chris
31 May 2019
One word
One word. Brilliant. Four new cars delivered without fuss over a number of years. Do what they say on the tin.
Keith
Judith Pell
23 May 2019
New car
Excellent service, people I dealt with were always very helpful, I was kept up to date frequently on the arrival of my new car, process was very slick and easy.
James Anthony
21 May 2019
New car
Straight forward. Promised long and delivered short. Helpful staff. No haggling
Rosie Thirlwall
15 May 2019
Excellent service and would thoroughly…
Excellent service and would thoroughly recommend your company
Clifford
14 May 2019
Excellent service throughout the…
Excellent service throughout the process of buying a new car with the added bonus of over £6000 off the book price. Some minor issues with activating the on-call function were quickly corrected. UK Car Discount radiated a feeling of trust and confidence that is very rare these days.
Neil Russell
10 May 2019
Satisfied Customer (3rd time)
Got my new car from UK C-D today, the third time I've used them.
They're always the same!
Massive discount compared with list price, car delivered as arranged on day to suit me. Very easy to deal with. Would recommend to anyone buying new.
John.
John Cater
1 May 2019
From start to finish an efficient way…
From start to finish an efficient way to buy a new car at a decent price. No issues and car delivered exactly as ordered.
Fred S
26 April 2019
An excellent firm to do business with
An excellent firm to do business with; always prompt in response to emails and helpful on the phone.

When my new car was delivered it has a few marks on the edge of the bonnet - clearly a delivery issue and not at the dealer. When I contacted Brian Bennett at UK Car Discount he couldn't have been more helpful. He was straight on the case and organised the repair; he followed up to ensure matters were progressing and everything has been sorted satisfactorily.

Certainly a company I will be happy to do business with again.
Martyn H
24 April 2019
Just had my new car delivered and all…
Just had my new car delivered and all was excellent, first class service made simple .
simon kimber
15 April 2019
Excellent
An excellent experience buying a car from this family run business. The web site was easy to use and the customer service I received over the phone was first class. I saved £5000 on my new car buying through UK Car Discount. I did a test payment before delivery to check that they received it. My car came on a trailer on time and it was fine. I will use this company again when the wife wants a new car.
Roger Spencer
15 April 2019
David
Excellent and seamless service throughout, from initial enquiry to delivery of new car. Delivered one week ahead of schedule!
JB49
10 April 2019
Outstanding company
Outstanding company. Order taken and vehicle delivered exactly on time, no fuss at all. Saved £5000 as well, thanks to all concerned. I would definitely recommend this company to anyone looking to buy a new car.
niick1
10 April 2019
Excellent new car buying experience
Excellent new car buying experience. Very helpful before and during the ordering process and an excellent delivery experience. Many thanks.
Richard
10 April 2019
This is the 3rd time I've used UK Car…
This is the 3rd time I've used UK Car Discount for a new car purchase and this experience was just as good as the previous two. Friendly service, unbeatable price and the whole process was easy and smooth. Highly recommended and would definitely use them again.
Robin
9 April 2019
This is the best carbuying experience…
This is the best carbuying experience I’ve had all very friendly and the car delivered on time and would recommend for anybody buying a new car this is the way to do it.
Derrick Hatton
5 April 2019
Excellent company - highly recommended
This company provides a top quality before and after sales customer service. The sales process was straightforward and all staff were very helpful and dealt with any queries promptly and politely. I particularly liked the fact that I did not have to go through a telephone option menu as calls were answered by a person rather than a machine. My particular thanks go to Brian and Ryan. Nothing was too much trouble for them. I am so pleased with my car and would not hesitate to buy a car from this company in the future.
Barry