FAQs

How is your discounted vehicle registered?

Vehicle Registration Process

Most of our supplying dealers are able to register vehicles in your name as the 1st Keeper. However with certain manufacturers they do stipulate alternative ways to apply the discounts.

Do I get the same warranty on your vehicles as I would get if I bought from a franchised dealer?

All our vehicles are supplied with the same manufacturer’s warranty and road side assistance package. The minimum is 3 years but some of the manufacturers have extended the term. For example Toyota is 5 years, Kia 7 years

Where do you get your vehicles from?

All our vehicles are brand new supplied direct to you from the manufacturer’s dealer network. If we can’t locate a vehicle you can factory order the vehicle to your specification. No Imports at UK Car Discount Ltd

Do you accept my current vehicle as part exchange?

We don’t have the facility to re sell second hand vehicles. However customers seem to obtain the best prices from the online car buying companies. Based on customer feedback We Want Any Car seem to offer the best values. Just put your registration number in the box on our part exchange page.
https://www.uk-car-discount.co.uk/part-exchange

What deposit do you require to order a car?

If the vehicle is below £20k the deposit will be £500. £1000 for vehicles over £20k. The only exception to this will be high value vehicles or factory ordered with a high value of options. The deposit is the only money you pay until the vehicle arrives and you have inspected it.

How long will it take to get a new car?

Prior to taking your order we will check the availability with the manufacturer. If they can locate a vehicle in dealer stock it could be 7 days but a factory order to your specification will be considerably longer.

Will the vehicle be taxed and registered for the road when it is delivered?

All vehicles will be registered and taxed for 12 months when they are delivered. All you will have to do is insure the vehicle.

Do I have to collect the vehicle or is it delivered?

All the vehicles offered for sale on the website come with free driven delivery to your home address by the supplying dealer. There is a surcharge for vehicles delivered North of Glasgow and Edinburgh which we can get a price for when you are ready to order.

Can I have the vehicle delivered on a transporter?

Yes we can get a price for you no problem. The manufacturers have some great deals on transported delivery so please ask for details.

How and when do I pay for the vehicle?

We understand it is a big decision to buy a new car on the internet so Uk Car discount offer the safest unique payment method for you the customer. You only pay the balance after the car has been delivered to your home address and you are totally happy. Most customers do a same day bank or internet transfer for the balance. We do not accept cheques or card payment for the final balance.

If I have a problem with the car who do I contact?

In the first instance give our office a call and we will help and advise you the best we can. However all vehicles are covered by the manufacturer’s warranty which allows you to take the vehicle into any dealership for assessment and repair.

Will my local dealer do warranty work on the vehicle?

You can take it into any dealer in the UK for warranty work and they will simply invoice the manufacturer once the work is completed to your satisfaction.

If I am happy with the saving what do you require to process my order?

Once you have decided on the exact car and colour just give the office a call on 0161 946 3500 and we will confirm the delivery timescale and answer any further questions you may have. All we need is your home address to register the vehicle to and a deposit on credit or debit card.

What happens once I have placed my order?

Once you have placed your order we will send it over to the manufacturer and e mail you a copy for you to check and confirm all is correct. The manufacturer will process the order then send confirmation of the estimated arrival or build date for the vehicle. Then we will process your deposit and e mail a receipt for the deposit paid.

We have covered the most commonly asked questions but feel free to give the office a call on 0161 946 3500 if you want to speak to us.

Excellent
Based on 423 reviews.
11 December 2018
This is the second car I have bought…
This is the second car I have bought from UK Car Discount and on both occasions the process has been flaw less with the car being delivered as promised and on time. A great saving on the prices you would pay at a showroom.
Ste Mac
1 December 2018
HIGHLY RECOMMENDED
Fantastic Service from initial order to delivery.
Great Communication throughout from all staff, any questions answered at ease and very reassuring.
Highly recommended. don't be sceptical, a trusted company recommended to me by a family member and process could not be easier.
5 star!!!
Joseph Jardine
29 November 2018
Excellent
Excellent. From the very first phone call to enquire about the car. To the day it was delivered.
To all the staff. Keep up the excellent work.
Patricia Ann Doyle
29 November 2018
EXCELLENT SERVICE AND CUSTOMER CARE
Excellent service and customer care from UK Car Discount on the purchase of my new car.
I have absolutely no reservations in recommending UK Car Discount, Altrincham, to anyone.
Fantastic service.
Highly Recommended.
Roger Tingle
26 November 2018
So easy, so cheap!
What an incredibly easy way of buying a car. Furthermore, I got it for three and a half grand cheaper than the What Car target price. The car was supplied by a nearby dealership which I’ve actually visited in the past (when they would not even drop down to the what car target price).
I dealt with Harley, Brian, and Ryan at various stages, all were friendly and knowledgable and responded very quickly to emails or missed calls. Brilliant.
Brian Anderson
23 November 2018
Excellent service
Everything was good about my car purchase. The web site is clear and easy to use. Everyone I spoke to at UK Car Discount was friendly and helpful. All communication was good and instructions were clear. My car was delivered on time and to order and at a very good price. This was the second car I have purchased through UK Car Discount and both times the experience was the same.
Nigel
21 November 2018
Amazing Company
Amazing. A great company to deal with. Everything from placing order to delivery went like clockwork. First car purchased from them, and I'm sure it won't be the last! Great people, everything explained in detail and they go the extra mile to help. Communication throughout top drawer - 1st rate, would HIGHLY recommend.
Lynn Martin
18 November 2018
This is the 2nd time I've used UK Car…
This is the 2nd time I've used UK Car Discount for a new car purchase and this experience was just as good as the last. Excellent service, excellent price and the process went smoothly from start to finish. Highly recommended and would definitely use them again!!
Robin
16 November 2018
New Car
First class service in providing me with new car.
Could not have been more helpful.
Will definitely use again.
Ken
14 November 2018
Excellent price and service.
Excellent price and service.
JT
13 November 2018
First time I’ve purchased a New…
First time I’ve purchased a New Vehicle via the internet! Would highly recommend Uk Car Discount Ltd.. from my initial inquiry to the delivery of my Car, they were professional, knowledgeable and answered all my questions asap. Delighted
Carol
8 November 2018
UK Car Discount Altringham
Just had my 3rd new car delivery from this firm. Outstanding service throughout. A very proffesional and trustworthy dealership. Highly recommended.
Bob Moffat
7 November 2018
Superb service
Superb service, worked like clockwork. The thing I liked most was the fact that you do not pay for the car until it has been delivered and you have inspected it and are satisfied. You do pay a small deposit to secure your order. In my case it took about a month from start to finish as the car had to be ordered from the manufacturer. The chap I dealt with in the office was Brian Bennett. He could not have been more helpful answering any questions I had. The day before the car arrived Uk car discount provided me with their banking details. I Sent a small token payment to satisfy myself that it would work.The car arrived the following day and time agreed, after inspecting it I called their office. I asked if they could tell me what the token payment was that I had sent the previous day. They told me the exact amount. I then sent the balance using internet banking. I received a call within 1 hour from UK Car discount telling me they had received the balance. I also received an email confirming that I had paid in full.
I would highly recommend doing business with this company it worked very well and saved me thousands.

Regards

Jim Currie
James Currie
6 November 2018
i have used uk car discounts before and…
i have used uk car discounts before and they are fabulous we just saved a lot of money on yet another beautiful ford car and the company always look after you#
i think everyone should try them you will not be disappointed
1900640----mary tait
4 November 2018
this is the great service 👍
this is the great service 👍
Mathias
2 November 2018
I cannot praise these people more…
I cannot praise these people more highly. The whole process was painless and we were kept informed all the way. They genuinely seem to be caring people who are not just out to get your money and forget you. I would certainly not hesitate to use them again and would recommend them to anyone. And, we got the car we wanted for a price we were more than pleased with.
gbrin
1 November 2018
I have just took ownership of a new car…
I have just took ownership of a new car bought from UK Car Discount. Excellent service and a great price. Everything went great, with good communication with the friendly staff at UK car Discount, would definitely recommend this company without any hesitation.
Gordon.
Gordon Davidson
30 October 2018
If you want a first class service for a…
If you want a first class service for a new car go to these people!
From start to finish a friendly efficient experience with never a blip.
Try them.
Peter
peter wiltshire
25 October 2018
Excellent …
Excellent in everyway from the first phone call to the car being delivered everything happened as advised, Excellent and friendly people on the phone and happy smiling delivery driver. Would I use them again? definitely
Thanks Tony
Arra
24 October 2018
New car - outstanding customer service
We could not have had a better experience with UK Car Discount and we are just so pleased we bought our new car from them. The entire process has been smooth from start to finish, and we appreciated a follow-up call this morning checking in with us that all was okay. We have dealt with Harley, Ryan and Brian whose customer service and helpfulness has been quite outstanding frankly. Excellent communication throughout and everything as you said it would be.
Thank you guys.
Petra