Unlock the Benefits - Understanding Ford's Warranty

Published Date: 5th May 2023

Ford UK Vehicle Warranties: Everything You Need to Know

 

Image of a Man Signing a Warranty DocumentWhen purchasing a new or used vehicle, one of the other things to consider is the warranty. A new car warranty gives you peace of mind, knowing that any unexpected repairs or issues will be handled without costing you a penny. Ford UK provides comprehensive warranties for their vehicles, so in this article, we'll go through all the relevant information you need to know about Ford UK Vehicle Warranties.

 

Ford UK Manufacturer Warranty

 

Your new Ford vehicle comes with a three-year or 60,000-mile Manufacturer's Warranty from the date of purchase, whichever comes first. Ford provides this warranty to ensure customers receive the highest service quality and give them peace of mind when driving their new Ford. 

The warranty covers any repairs or replacement parts that may be needed due to a manufacturing defect. The warranty also includes one year of Ford Assistance breakdown cover, which provides roadside assistance in case of a breakdown.

 

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What's Covered by the Ford Manufacturer Warranty?

 

Paint Surface: The Ford Manufacturer Warranty covers any paintwork defects caused by manufacturing faults. Once accepted, any defects can be repaired free of charge at any authorised Ford dealer.

Corrosion Protection: The Ford Manufacturer Warranty also covers rust corrosion due to a manufacturing defect. Any affected panels can be repaired or replaced by an authorised Ford dealer.

Repaired or Replaced Parts: Any genuine OEM Ford parts fitted during warranty repairs will be covered for the remainder of the warranty period.

 

Which items are not covered by the Ford manufacturer warranty?

 

Image of a New Ford Puma 2023 ModelNormal Wear and Tear: Ford's warranty does not cover wear and tear or any parts that require replacement or adjustment due to usage. However, the Ford Base Warranty covers some components for up to one year or the vehicle's first scheduled service, whichever occurs first. These parts include wiper blades, light bulbs (excluding Xenon headlamp bulbs and fascia/instrumentation illumination, which are covered for the entire duration of the Ford Base Warranty), remote control handset batteries, and adjustments such as headlamp and hinged panel adjustments, suspension tightening, steering geometry adjustments, and handbrake cable adjustments.

Maintenance: The warranty does not cover any repairs or replacement parts required as a result of improper maintenance of the vehicle. According to Ford maintenance schedules and service instructions, the owner remains responsible for maintaining the car.

Modifications: Any unauthorised modifications to the vehicle or its components will void the warranty.

Biofuels: The warranty does not cover bio-diesel or bio-ethanol alternative fuels in concentrations exceeding 5%. However, Ford flexible fuel vehicles (FFV) are exempt from this exclusion.

Supplemental Additives and Flushing Agents: The warranty does not cover additional additives and flushing agents for fuel or engine oil unless specified as part of a Ford service requirement.

Exclusions due to factors beyond Ford's control: Factors such as airborne contamination, storm damage, stone chips, scratches, and the use of unsuitable cleaning materials are excluded by the warranty.

 

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Extended Warranty

 

If you wish to extend your vehicle warranty beyond the initial three-year or 60,000-mile Manufacturer Warranty, Ford offers an extended warranty. This extended warranty can cover your vehicle for up to seven years of ownership or 100,000 miles, whichever comes first.

 

Ford Approved Used Car Warranty

 

When purchasing a used Ford vehicle from an authorised Ford dealer, you can buy with confidence, knowing that your vehicle comes with a two-year used car warranty. This warranty covers any manufacturing defects during the first two years of ownership. The warranty also includes one year of Ford Assistance breakdown cover.

The Ford Approved Used Car Warranty covers any repairs or replacement parts needed due to manufacturing deficiency.

 

How to Extend Your Ford Warranty?

 

Ford offers an extended warranty option for those who want extra peace of mind. This can be requested at any point during the initial warranty period and will extend the cover provided by the manufacturer's warranty.

 

Image of a Ford Puma 2023 ModelSeveral levels of Ford Extended Warranty cover are available, each offering different levels of protection.

These include:

Ford Protect Essential: This is the most basic level of extended warranty cover. It protects against any mechanical or electrical faults during the extended warranty period. It also includes one year's free Ford Assistance breakdown cover.

Ford Protect Premium: This level of cover includes everything in the Essential package and covers specific wear and tear items, including brake pads and discs, clutch components, and wiper blades. It also includes two year's free Ford Assistance breakdown cover.

Ford Protect Premium Plus: This is the highest extended warranty coverage available. It provides all the benefits of the Essential and Premium packages and covers the air conditioning, audio, and satellite navigation systems. It also includes three year's free Ford Assistance breakdown cover.

 

How Much Does an Extended Ford Warranty Cost?

 

The cost of an extended Ford warranty is determined by the cover chosen, the age and mileage of the vehicle, and the length of the extended warranty period.

As a general guide, the cost of an extended warranty for a new Ford vehicle can range from around £100 to £500 per year, depending on the level of cover chosen. The cost may be higher for used cars due to the increased risk of mechanical or electrical faults.

 

How to Make a Ford Warranty Claim?

 

Image of a New Ford Puma 2023 ModelIf you experience a problem with your Ford vehicle, which the warranty may cover, the first step is to contact your nearest authorised Ford dealer. The dealer will advise you on the best course of action and can arrange for any necessary repairs to be carried out.

It is important to note that an authorised Ford dealer must carry out any repairs under the warranty. If a third party carries out repairs, this may invalidate your vehicle warranty.

To make a Ford warranty claim, you must provide the dealer with your vehicle registration number, details of the fault, and proof of ownership. 

The local Ford dealer will inspect the vehicle to determine whether the warranty covers the fault.

If the warranty covers the fault, the dealer will arrange the necessary repairs free of charge. You will be asked to pay for the repairs if the warranty does not cover the fault.

 

Conclusion

 

Ford UK Vehicle Warranties provide excellent coverage for new and used Ford vehicles, giving drivers peace of mind and cover against unexpected repair costs. The standard three-year/60,000-mile Ford Manufacturer Warranty covers faults caused by manufacturing defects and includes repair or replacement with genuine Ford parts. Customers can extend their coverage beyond the initial period with an extended warranty for added protection.

It is important to note that while Ford warranties are comprehensive, there are some exclusions. Normal wear and tear, damage caused by neglect or improper use, and unauthorised modifications are not covered. Customers should contact their nearest Ford dealer to make a warranty claim and provide details of the fault, proof of ownership, and the vehicle registration number.

 

Ford UK Vehicle Warranties provide excellent value for money and are a great way to ensure worry-free motoring during car ownership.

 

  • All new Ford vehicles come with a three-year or 60,000-mile Manufacturer's Warranty from the date of purchase, whichever comes first, which covers any manufacturing defects that may occur in the vehicle.
  • The Ford Manufacturer Warranty covers paint surface, corrosion protection, and any genuine Ford parts fitted during warranty repairs for the remainder of the warranty period.
  • Normal wear and tear, improper maintenance, unauthorised modifications, and bio-diesel or bio-ethanol alternative fuels in concentrations exceeding 5% are excluded from the Ford Manufacturer Warranty.
  • Ford offers an extended warranty option that can cover your vehicle for up to seven years or 100,000 miles, whichever comes first.
  • The Ford Approved Used Car Warranty covers any manufacturing defects during the first two years of ownership when purchasing a used Ford vehicle from an authorised Ford dealer.
  • Ford offers three levels of extended warranty cover: Ford Protect Essential, Ford Protect Premium, and Ford Protect Premium Plus.
  • The cost of an extended Ford warranty relates to the level of cover chosen, the age and mileage of the vehicle, and the length of the extended warranty period.
  • To request a warranty claim, you must contact an authorised Ford dealer, who will advise, assess and arrange any authorised repairs.

 

 

Please note our article is designed to inform you about the Ford Warranty System, but we suggest you visit the Ford Warranty Page to ensure you receive the latest up-to-date information on the Ford UK Vehicle Warranty - Ford UK Vehicle Warranty