We work very hard to keep our customers happy and the milestone of 200 reviews makes us feel very proud.
We started using Trustpilot to monitor and receive our customer reviews in the last few years so our 200 reviews represent a Trustpilot score of 9.8 out of 10, the highest of any new car retailer in the UK. We work extremely hard to provide our customers with the best possible experience. Many of our customers are coming back to order their 4th or 5th car from us, this is testament to our focus on positive customer service and the overall buying experience we offer.
We understand that buying a new car over the Internet is extremely stressful to some new customers and because of this; we do everything possible to put your mind at ease; by accepting initial deposits by credit card and only asking for final balance once your shiny new car is on your drive.
Over the last 13 years we have supplied thousands of cars to customers all around the UK and we have been gathering feedback from them so you can imagine we have learned a thing or two about our customers over this time. We understand buying a new car is a huge purchase, and we strive to get things right from the moment you click onto our Website to delivery of your new vehicle.
Trustpilot is THE global online review portal and positive feedback helps businesses and customers engage and build trust and confidence. We passionately believe that trust is the key to unlocking better online buying experiences for everyone. By sharing open and honest feedback, consumers provide the information we need to grow and improve our business.
Here are a few examples of what our customers had to say about their experience.
I have never purchased a new car from anywhere apart from a car dealership, so I was a bit unsure with this system of buying from the Internet. But I had no problems with dealing with UK car discount from the first contact by email through to have my X Trail delivered to my house with extras fitted which I asked for. Best bits about this was not having to pay for it until it had turned up at my house (apart from £1000 deposit) so I could check it over and then pay the rest by bank transfer and the savings of £4600.00 from the dealership.
Shaun – 26th Nov 2016
First time Internet buyer
It was an easy and financially rewarding experience from start to finish. The guys at UK car discount were very helpful and approachable at all stages of the buying process. I will never buy from an overpriced main dealer again.
N J – 3rd Nov 2016
My experience with UK CAR DISCOUNT
From my first enquiries about buying a new car I was guided with no pressure and every question was answered openly and fairly. I have no hesitation in recommending UK CAR DISCOUNT to anyone who intends to buy a new car..........
Jim Hislop – 1st Nov 2016
There are many online websites claiming to offer the best new car deals on the Internet, but what’s the catch? Most of these companies are just brokers, just referring you to buy your new car from a main dealer on the other side of the country. Here at UK Car Discount we are very proud of being one of the first online new car dealers in existence, and we’ve been supplying our customers with the best new car discounts for over 13 years.
Unlike local main dealers and online brokers we only ask for final payment of the new car after delivery, after you’ve seen, checked and are happy with your brand new car. This is something that attracts thousands of budding new car buyers every year to order their new car with UK Car Discount.