Ford Kuga Plug-in Hybrid (PHEV) Faulty Battery Recall

Published Date: 4th Nov 2020

Ford is rolling out recalls of new Ford Kuga PHEV (plug in hybrid) models due to a faulty battery pack with repairs to be carried out over a 3-4-month period from December 2020. Ford will address the issue in chronological order (oldest vehicles first), if you are unsure if your vehicle is affected you can contact your local Ford main dealer.

The battery pack issue could potentially affect models produced before June 26, 2020. There was a short halt in sales of new Kuga PHEV models while Ford investigated the issue.

If you are thinking about purchasing a new Ford Kuga PHEV you will have peace of mind the issue will have been corrected, any future or outstanding deliveries of new Kugas will be have their battery pack and related parts fixed/replaced before reaching customers.

Ford identified the problem as a ‘battery cell contamination issue’ and that the best course of action is to replace the  drive battery pack. They are also compensating customers with extended warranties or £500 of fuel vouchers.

If you are an owner of the popular SUV and your vehicle is affected, Ford have advised that you should drive the vehicle in EV Auto mode to avoid plugging-in until the battery pack and related parts have been replaced.

The issue was identified after four reports of Kuga PHEV models catching fire across Europe, nobody was reported injured and Ford say if you are waiting for the repair, the vehicle is perfectly safe to drive in EV Auto mode without plug-in charging.