Customer Reviews

"Being an ardent supporter of buying things online for a better discount than you can generally get on the high street, I decided to check out what was involved in buying a new car over the internet and whether I could get a good discount. My wife wanted a new car so I visited my local dealer to see what offer he could make. He would not reduce the list price of £22500 and offered a poor part ex on my car. When I said I could get a much better price by buying over the internet he gave the usual dealer teeth sucking, I wouldn't do that if I were you response that I sort of expected.

I did some research and decided to go with UK Car Discount. I followed the what car do I want tick box screen, then spec-ed the car to what I wanted exactly as if I was going through the manufactures own website. All colours, models, options etc were there with prices for optional extras and you just ticked what you wanted. The total price including tax and delivery came to £18600 for the same car the dealer wanted £22500 for! They did offer a PX on my car but it was low. I was not worried however because an online buyer had offered us a figure I was happy with if I couldn't sell privately.

The process of paying a £500 deposit by credit card after they confirmed the car you wanted and the spec, made me think this was too good to be true. They gave me a 3 month delivery date, the same as the dealer had stated.

2 months later they rang saying the car was in and when did I want it delivered? We agreed on a date, they were not pushy at all and seemed quite relaxed about when we wanted the car. We had to fax them some proofs of ID and a copy of the bankers draft for the outstanding balance and then wait for delivery. The car turned up and the keys handed over then I went to the local Nat West and paid for the car. That was it! Got exactly the car we wanted and saved an unbelievable £4000 off the list price, no hard sell, no dealer waffle and no hassle at all. It was all so easy I did think it must be a scam but it isn't. I don't know how it works but it does. The car is actually supplied by a UK dealer, in our case a dealer in Peterborough not UK Car Discount, they just seem to work as a broker. Main dealers will try to put you off buying a car on the Internet by stories of woe but I would recommend anyone to seriously consider it, you can save a small fortune."

Graham-Cambridge

"

Hi Brian.

Received our car and we are delighted with it. Many thanks to you and your company for brilliant service. Everything went as you said it would and  the service we received was second to none. We will certainly recommend you to others without reservation.

Thanks again for everything.

Linda and Alan Masters.

"

Many thanks Sue.

The new car and all your arrangements went well.  I'd have no reservations in recommending your company to any of my friends and acquaintances who are foolish enough to value my opinions.

There was one amusing sequel.  I had the Paintseal treatment, and the operator proudly announced that practically nothing would stick to the car after that.  Overnight, the front number plate dropped off, so he was right.  It's fixed now. Thank you for an efficient and friendly service.

John Evans

"

Hi Susan,

Just to say that the V5 arrived safely earlier this month and I was able to take it with me on a trip to France from which I returned yesterday.  Many thanks for organising it all for me and for supplying the car exactly as to order and with the minimum of effort required from me.  When making this type of purchase there is an element of concern as there is no personal contact.  It is all by internet or telephone and I am pleased to say that it was all handled very well and I would have no hesitation in recommending UK Car Discount.

My thanks once more.

Best wishes

Keith Johnson.

"

Dear Brian,

As you know, my new Auris was delivered on schedule yesterday, and I'm now writing to thank you for the whole way my purchase has been dealt with.

Right from the first time I found your web site a month or so ago, I have found the whole process to be efficient, easy to understand what's going on, and crucially, everything has happened as you said it would.

I have never before bought a car "on the internet", but will now be happy to recommend you to family and friends, especially telling them about the discount I received and your professional service.

Thanks again,

John Cater

"Dear Susan
 
Many thanks for all your clear communication in dealing with my new beast of a car!  It is everything I hoped for and more.
 
Could you also pass on my thanks to the delivery driver, Steve, who was very helpful, friendly and informative.
 
Thank you to everyone involved in assisting this transaction to go so smoothly.
 
Kind regards
 
Gill and Paul McCarthy"

"

Dear Uk Car Discount, 
 
My Suzuki SX4 arrived on time and in perfect condition - and it came with a full tank of petrol, mats and locking wheel nuts!
 
I must say how impressed I am with the service provided by you, Gary and Brian.  The whole UK Car Discount experience has been smooth and painless.  As well as saving a significant amount on the list price, UK Car Discount beat its expected delivery date by two months and that of my local dealer by more than that.  I am recommending you company to all my friends.
 
Well Done,
 
Mike S

"First I would like to thank you and all the team that helped me purchase my new car. The car goes in for its first service (1000 miles) on Thursday. I would recommend you and your company to anyone wishing to purchase a car, (personally I don't know why people go to car dealers showroom after visiting your website) please feel free to give out my email address to anybody who has doubts about buying a car from yourselves. Once again I would like to thank you and the team for all your help and assistance. "

T.Cahill, St Helens

"

Howard/Jamie,

Just to let you know that Paintseal has now been sorted but mainly to thank you both for the excellent service you have provided - you have always been extremely helpful & polite when I have called.

It has been by far my easiest experience at buying a car on line.

My wife is also very pleased with her first ever new car !

Thank you again

David Allsop, West Midlands

"Hi Stephanie, Just to let you know that my sister and I have paid our remaining balances into Nat West. We'd also like to say thanks to you and the guys for all you help (and patience).  We both love our cars.   For once it was a pleasure to buy a car... no showrooms, no shark-like salesmen and no feeling intimidated because we're females who know nothing about cars! Your service has been excellent and prompt.  I will certainly recommend you to friends and family. Thanks again."

Andrea & Caron

"

Hi Susan,

Thank you for the final invoice for my BMW.I am sorry that I have not been in contact with you sooner but my computer has been out of action for a week or more.

Everything is fine with the car, and its a pleasure to drive.

I would like to thank yourself and UK Car Discount for the way my purchase was handled. Everyone I spoke to was always helpful and reassuring.I will be happy to reccomend you to anyone I know who is liable to want a new car.If I need a new car in the future I will have no hesitation in using your services.

Many thanks once again.

Colin W Fisher

"Dear Sue & Gary, Many thanks for everything, purchasing a new car has never been easier, so stress free or seamless and what great value for money. We are delighted with the new car. "

Tony Sarginson

"After settling on a Skoda for our new family car I was quoted a wait of about four months delivery by several local dealers. But a quick look on the internet page of UK Car Discount Ltd immediately revealed a big financial saving that could be made by ordering through them on line. On their web-pages I easily selected the exact vehicle, colour etc., and was able to pick and choose the options I wanted. A small (£500) deposit, paid by Credit Card for my additional safety, was required and the vehicle was ordered. A full letter followed in the post confirming all details. I expected not to be contacted before Christmas, but towards the end of October I was informed it was ready for delivery, and I chose an afternoon delivery date direct to my home. As arranged, the car arrived on a low loader at 1pm, driven by a young man who very helpfully explained all the controls and made sure I was completely satisfied. He pointed out each optional extra ordered. Remember at this point I had only paid the deposit, I had been told several times (and in writing) by the UK Car Discount staff to be fully happy with the car before sending the balance. I should add that this was the first time that I had bought a car on-line, but there was no need to be concerned at all. Everything went very smoothly and I would use them again without hesitation. M Darby Stafford. "

"Hi Gary, Apologies for not emailing sooner, been very busy at work and enjoying the new car! Please pass my sincere thanks to your team and yourself for the help and assistance in purchasing the X-Trail. The process from start to finish was absolutely superb with very good communication. The delivery process went very smoothly and I am overjoyed with the car. Thank you once again, and I won't hesitate in recommending you to friends, family and colleagues. "

Duncan Hamilton

"Thanks Susan and thanks again for the quality of service that you have provided I have no hesitation in recommending you to colleagues, friends and relations as this is the second car you have kindly sourced for us Jerry "

Jeremy Underwood