"First I would like to thank you and all the team that helped me purchase my new car. The car goes in for its first service (1000 miles) on Thursday. I would recommend you and your company to anyone wishing to purchase a car, (personally I don't know why people go to car dealers showroom after visiting your website) please feel free to give out my email address to anybody who has doubts about buying a car from yourselves. Once again I would like to thank you and the team for all your help and assistance. "

" Dear Stephanie (& colleagues), Thank you for the completed invoice for the above car received today, Saturday. I am very pleased with the vehicle, the manner in which it was delivered and the way you and your colleagues at UK Car Discount processed my special order. I am now carefully running it in according to the manufacturer's instructions and enjoying every minute. I have already mentioned the benefits and ease of dealing with your company to three of my friends who are currently considering a car change and I have no hesitation to continue spreading the word. Thank you all once again for the easiest (and best) car purchase I have ever made - I will be back in three to four years for the next one! Very kind regards, "

" Howard/Jamie, Just to let you know that Supagard has now been sorted but mainly to thank you both for the excellent service you have provided - you have always been extremely helpful & polite when I have called. It has been by far my easiest experience at buying a car. My wife is also very pleased with her first ever new car ! Thank you again "

" Hi Stephanie, I just want to say a big thank you to you and the other members of the team at UK Car discount for making buying a new car a very painless and pleasant experience. This is the first time - and it won't be the last - I have ever bought a new car through the internet. I must admit to being very wary about it, but it was so easy. Everyone that I have spoken to has been very helpful and I would have no hesitation in recommending your company to my friends. Many thanks PS Many thanks for the prompt return of my cd's which I stupidly left in my old car."

"A big THANKYOU to all the team at UK Car Discount for the most efficient way you have handled my order. From my initial enquiry stage, right through to delivery yesterday, your service was faultless. Finally the driver from the dealership gave a helpful update on the vehicle before driving my Scenic away. I was a little apprehensive at first because I had never bought anything of this value on the Internet but would now happily recommend your company. Thank you again."

" Hi Steph , I am pleased to confirm that my new Mazda 3 arrived on Thursday. Thank you for all your kindness and assistance - tell your boss that I think you deserve a pay rise and a promotion. I am very pleased with my new car and am very pleased that I dealt with your company and will have no hesitation in recommending U.K. Car Discount to friends , family and colleagues."

" Dear Steph You said at the beginning of this process that I would end up telling my friends how good a way this was to buy a new car. I have to say you were entirely correct, it was the most hassle free new car deal we have ever done. The VW Golf GT TDI was delivered on a low loader so had 11 miles on the clock and was delivered when you said. We will recommend you to friends without hesitation and will use you again when we next change our car. Best wishes"

" Hi Steph, Thanks for everything, the car is totally superb. I know there were difficulties with this one, but you guys handled it really professionally and it's all worked out really well. Will no doubt talk to you again very soon."

" Hi Stephanie Just to let you know that my sister and I have paid our remaining balances into Nat West. We'd also like to say thanks to you and the guys for all you help (and patience). We both love our cars. For once it was a pleasure to buy a car... no showrooms, no shark-like salesmen and no feeling intimidated because we're females who know nothing about cars! Your service has been excellent and prompt. I will certainly recommend you to friends and family. Thanks again. "

" Hi Brian I just want to thank you personally very much for all your time and effort during the buying and aftersales process concerned with this car. Looking forward to dealing with you in the future. Best Wishes"

" Guys, I wanted to drop you a short note to say thanks to Brian, Gary and John for delivering not only a good car at a good price, but for delivering good service along the way. Co-incidentally, I am a professional in the customer service sector and I help define best practice. I don't know whether you've been formally trained but you seem to naturally provide your customers with a good level of service. The key for you seems to be good, honest communication, being fair and setting customer's expectations correctly. I admit to having had concerns at buying an expensive car over the internet, which ended up being unfounded. My transaction, which included a trade-in vehicle, was smooth and you ended up with a happy customer. Keep it up! I don't mind you passing this note, and my email address, to future customers as a positive reference in a sector where only the 'rogue traders' seem to get the exposure. Good luck with your business."

"Stephanie I would like to say at this time what an absolute pleasure it has been to do business with you and your colleagues - you have made the process of buying a car a very pleasurable experience and have always treated me (and my husband) with the utmost courtesy and respect. All your team should be praised for their customer service manner. Kindest regards for now."